AppointmentPlus vs Groomsoft Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Groomsoft is user friendly, cloud-based, pet grooming software, which helps pet grooming businesses save time & money. Includes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

(27)

5

4

3

2

1

23

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly.
The software itself is very easy with a little help on how certain things work its a great software.
I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

The only thing missing is online booking feature. I use square appointments and its a pain updating appointments to groomsoft.
Also when employees leave company and you need to edit them as inactive they disappear of the scheduling as well which is strange.
Can be confusing to set recurring appointments.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Billing & Invoicing
  • Bulk Send
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Data Import/Export
  • Document Generation
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Event Scheduling
  • Expense Tracking
  • Facility Scheduling
  • HIPAA Compliance
  • Instant Messaging
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Online Booking Integration
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Route Optimization
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Summary Reports
  • Tagging
  • User Management
  • iCalendar Support
  • Total features24
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Billing & Invoicing
  • Bulk Send
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Data Import/Export
  • Document Generation
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Event Scheduling
  • Expense Tracking
  • Facility Scheduling
  • HIPAA Compliance
  • Instant Messaging
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Online Booking Integration
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Route Optimization
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Summary Reports
  • Tagging
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Groomsoft

See how AppointmentPlus and Groomsoft stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.