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AppointmentPlus vs Housecall Pro Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

67

40

16

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

1,969

405

53

22

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Great for organizing our technicians with scheduling and invoicing in the field. When we have an issue they try to help us as fast as they can with solutions.
Housecall Pro makes the communication between company and customer seamless and easy. The best part of Housecall Pro is the ability to speak with your customer within the app.
Housecall pro has excellent customer service everyone I have come in contact with has been nothing but supportive. The web team did a great job on our web page.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

We came from a larger platform and reduced to HCP, there are many features missing from our previous software that we miss.
It was a little bit confusing that could be however because we never got taught how to use it but just figuring it out yourself it was a little difficult.
No integration with QB desktop, though I may be the only person who has that problem.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Client Portal
  • Commission Calculations
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • GPS
  • Geographic Maps
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Location
  • POS
  • Partial Payments
  • Progress Tracking
  • Project Notes
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Third Party Integration
  • Time & Expense Tracking
  • User Management
  • Work History
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Total features94
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Client Portal
  • Commission Calculations
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • GPS
  • Geographic Maps
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Location
  • POS
  • Partial Payments
  • Progress Tracking
  • Project Notes
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Third Party Integration
  • Time & Expense Tracking
  • User Management
  • Work History
  • Work Order Management
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Housecall Pro

See how AppointmentPlus and Housecall Pro stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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