AppointmentPlus vs Infoplus Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Infoplus is a cloud-based inventory & warehouse management solution which offers a range of tools for managing customers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$695.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

(20)

5

4

3

2

1

15

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Overall I had a great experience with Infoplus and would recommend them to anyone looking for a technologically advanced and reliable system.
Ability to provide customers with high-end and reliable customer portal experience. Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point).
Not only that, but having the system be reliable for them is an asset that cannot be overstated.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

It has been long and painful. The base product is also deployed to a "legacy" customer base.
The company does not provide the option to pay for a developer from their team to customize the product for you.
They also have an extensive knowledge base though it too was sometimes hard to understand.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Compliance Management
  • Credit Card Processing
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Templates
  • Electronic Data Interchange
  • Email Alerts
  • Event Scheduling
  • Event Triggered Actions
  • Facility Scheduling
  • HIPAA Compliance
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Knowledge Base Management
  • Labeling
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Prioritizing
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Room Booking
  • Route Optimization
  • Rules-Based Workflow
  • SMS Integration
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Tagging
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • eCommerce Integration
  • iCalendar Support
  • Total features41
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Compliance Management
  • Credit Card Processing
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Templates
  • Electronic Data Interchange
  • Email Alerts
  • Event Scheduling
  • Event Triggered Actions
  • Facility Scheduling
  • HIPAA Compliance
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Knowledge Base Management
  • Labeling
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Prioritizing
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Room Booking
  • Route Optimization
  • Rules-Based Workflow
  • SMS Integration
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Tagging
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • eCommerce Integration
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Infoplus

See how AppointmentPlus and Infoplus stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.