AppointmentPlus vs OnSched Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

OnSched builds booking solutions that meet the needs of forward thinking enterprises. Access through robust API with hundreds...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

(22)

5

4

3

2

1

14

5

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

The thing I like most about the software is how easy it is to use the features is what makes it so great.
So grateful for the price. I am starting a new business and need things to be affordable and easy to use.
I love that this software is very user friendly and easy to use.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

The first week I used onsched i ended up firing one of our artists because he was stealing. Wouldn't have ever even known if it weren't for appointment booking software, who would have thunk.
The only con is the lack of HIPPA compliance, but it is only for medical and none of the competitors are hippa compliant either so I suppose it's neither here nor there.
There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Commission Calculations
  • Conversion Rate Optimization
  • Credit Card Processing
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Event Scheduling
  • Facility Scheduling
  • Filtered Views
  • HIPAA Compliance
  • Instructor Scheduling
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scheduled Reporting
  • Tagging
  • User Management
  • iCalendar Support
  • Total features20
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Commission Calculations
  • Conversion Rate Optimization
  • Credit Card Processing
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Event Scheduling
  • Facility Scheduling
  • Filtered Views
  • HIPAA Compliance
  • Instructor Scheduling
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • POS
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scheduled Reporting
  • Tagging
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations22
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. OnSched

See how AppointmentPlus and OnSched stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.