AppointmentPlus vs PetLinx Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

PetLinx for dog grooming, boarding kennel & cattery, and doggy daycare companies with tools to manage scheduling, services,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

(92)

5

4

3

2

1

58

29

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

The quality of the software is most impressive and their customer service exceeded my expectations. The product was new to me and I needed a little help in doing the network install.
Love this system, have had great support in times of need, and all Staff find it easy to use. Enjoy being able to personalise to suit my business.
I feel this is a user friendly software that will help me save time and money in bookings.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

Missing features accountancy part incomplete, editing formulars are troo complicated.
As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.
It can be hard to train new staff with this software.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Templates
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Invoice Management
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Template Management
  • User Management
  • iCalendar Support
  • Total features27
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Commission Calculations
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Templates
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Invoice Management
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Template Management
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. PetLinx

See how AppointmentPlus and PetLinx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.