AppointmentPlus vs Pike13 Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$129.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

67

36

7

9

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.
Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
Pike has the potential to be a great fitness software disruptor, and provide a good alternative to MINDBODY.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
The reporting can be a bit confusing for me. Recently they have added a new reporting feature which has much more information, but I still struggle trying to see exactly what I need at times.
The guy belittled me several time about coding and whatnot. I was a graphic and website designer by trade and on numerous occasions he talked in circles to try to confuse me.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features31
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Management
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Document Storage
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Onboarding
  • Event Scheduling
  • Facility Scheduling
  • Follow-up Scheduling
  • HIPAA Compliance
  • Knowledge Base Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Progress Tracking
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Registration Management
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Tax Management
  • Secure Login
  • Shopping Cart
  • Skills Tracking
  • Student Management
  • Third Party Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • iCalendar Support
  • Total features72
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Management
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Document Storage
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Onboarding
  • Event Scheduling
  • Facility Scheduling
  • Follow-up Scheduling
  • HIPAA Compliance
  • Knowledge Base Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Progress Tracking
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Registration Management
  • Reminders
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Tax Management
  • Secure Login
  • Shopping Cart
  • Skills Tracking
  • Student Management
  • Third Party Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Pike13

See how AppointmentPlus and Pike13 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.