AppointmentPlus vs ReferralMD Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

ReferralMD is a patient engagement software that helps healthcare organizations manage referrals, e-consults, scheduling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

(4)

5

4

3

2

1

2

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • CRM Integration
  • Calendar Sync with Google
  • Campaign Management
  • Commission Calculations
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Data Import/Export
  • Email Alerts
  • Event Scheduling
  • Facility Scheduling
  • Fax Management
  • Feedback Automation
  • Feedback Management
  • File Transfer
  • Follow-up Scheduling
  • Forum / Discussion Board
  • HIPAA Compliance
  • Instant Messaging
  • Knowledge Base Management
  • Loyalty Program
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • POS
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Referral Tracking
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scheduling
  • Self Service Portal
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • User Management
  • Workflow Management
  • iCalendar Support
  • Total features42
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Business Intelligence
  • CAN SPAM Compliance
  • CRM Integration
  • Calendar Sync with Google
  • Campaign Management
  • Commission Calculations
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Data Import/Export
  • Email Alerts
  • Event Scheduling
  • Facility Scheduling
  • Fax Management
  • Feedback Automation
  • Feedback Management
  • File Transfer
  • Follow-up Scheduling
  • Forum / Discussion Board
  • HIPAA Compliance
  • Instant Messaging
  • Knowledge Base Management
  • Loyalty Program
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • POS
  • Predictive Analytics
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Referral Tracking
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Scheduling
  • Self Service Portal
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • User Management
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. ReferralMD

See how AppointmentPlus and ReferralMD stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.