AppointmentPlus vs Schedule It Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Schedule It is a tool for scheduling employees, resources, rooms, training, and more, with automated double-booking checks...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5.0

(6)

5

4

3

2

1

6

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features31
  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Notifications
  • Availability Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Capacity Management
  • Certification Tracking
  • Class Scheduling
  • Commission Calculations
  • Compliance Management
  • Credit Card Processing
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Database
  • Event Scheduling
  • Expense Tracking
  • Facility Scheduling
  • HIPAA Compliance
  • History Tracking
  • Job Management
  • Job Scheduling
  • Knowledge Base Management
  • Learning Management
  • Leave Tracking
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Permission Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Training Record Management
  • Usage Tracking
  • User Management
  • Vacation Tracking
  • Work History
  • iCalendar Support
  • Total features52
  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Notifications
  • Availability Management
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Capacity Management
  • Certification Tracking
  • Class Scheduling
  • Commission Calculations
  • Compliance Management
  • Credit Card Processing
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Database
  • Event Scheduling
  • Expense Tracking
  • Facility Scheduling
  • HIPAA Compliance
  • History Tracking
  • Job Management
  • Job Scheduling
  • Knowledge Base Management
  • Learning Management
  • Leave Tracking
  • Microsoft Outlook Integration
  • Multi-Location
  • POS
  • Permission Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Training Record Management
  • Usage Tracking
  • User Management
  • Vacation Tracking
  • Work History
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AppointmentPlus

Scheduling Appointments

Reviewed 5 months ago

It has been a great scheduling tool for our small office. Overall we are pleased with it and the service reps have been very helpful.

Pros

We love the email and text notifications. That is very helpful for our clients.

Cons

A lot of details in setting up the scheduling . It is hard to read through the instructions to know if we are benefiting from all it has to offer.

Vendor response

Thank you for the review, Linnea. Thank you also for what you and your team do. Mental health counseling has always been important, but during and after the pandemic, it's even more critical. We humans are social animals, and the distancing mandates are taking a toll on us. We are honored to serve you and the many other mental health practitioners who use AppointmentPlus.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppointmentPlus

AppointmentPlus rocks!

Reviewed 3 years ago

We use AppointmentPlus for scheduling screening calls with job candidates. We found that it was getting difficult to coordinate calls between our hiring managers and job candidates. Now, we just email a link to the candidate and they book a time right into the manager's schedule. It has saved us a ton of time. We've found the system to be easy to set up and use. Our team loves it.

Pros

It is super easy to use and saves us a ton of time

Cons

we like a few features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppointmentPlus

Could Not Be Happier

Reviewed 2 years ago
Pros

The AppointmentPlus system has been a welcomed addition to our busy office. We use it for job candidate screening call scheduling. It has saved me countless hours of having to go back and forth in trying to find a time to schedule. The system is well-designed and easy to use. I also like the automated email reminders I get. Overall, I couldn’t be happier with the system.

Cons

I can’t really think of any cons. Customer service is outstanding and the system exceeds our expectations

Vendor response

Jennifer, we appreciate the 5-star review! Yes, having to go back-and-forth in trying to find a date and time that works is a big time-waster. I’m happy to hear that AppointmentPlus has solved this problem for your organization. It makes us happy that you couldn’t be happier!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppointmentPlus

Great value for money and easy to use

Reviewed 5 months ago

This scheduling program has allowed us to customize the availability of each provider, who can make changes to their availability for meetings, days off, and vacations easily. The providers can see real-time changes to their daily schedules. It is also easy to see a client's appointment history and generate a report for the purpose of appointments attended, canceled, no shows, etc. We also often use the feature to schedule recurring appoints for clients who want the same appointment at the same time each week.

Pros

We use this product daily to schedule our clients across 8 providers. It allows us to separate out each provider's availability, mark changes with different colors, create reports to show reasons for appointment cancellations, all while allowing each provider to access their own schedule anytime and having the office staff oversee all 8. We can see all open appointments on any given day, or all open appointments for a specific provider by the week. We use this calendar scheduling platform separate from other office software, but it is simple to keep the window open in Chrome and open it to make client appointments.

Cons

Really nothing that we don't like about the program after using it for several years. We went to this from paper schedule book and haven't looked back.

Vendor response

Thank you for the excellent review, Aimee! Yes, the ability to quickly and easily control one's availability is a strength of AppointmentPlus. And I see you use it for both centralized booking as well as allowing individual counselors to manage their schedules and appointments. Different user access types is also a useful feature of the system. Thank you for being an AppointmentPlus client!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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AppointmentPlus

I have had better experiences with other scheduling software. This software has many issues.

Reviewed 3 years ago

This has been the scheduling software since I started here, but we are strongly considering a different company.

Pros

I like that you can look at a main page to see if there is a site-wide problem and the amount of time they expect it to be resolved in, versus making a phone call for your first step.

Cons

The software just doesn't work sometimes. Trying to change provider schedules, canceling or booking appointments... it either goes through the whole process and nothing changes, or it gives a reason (that should not be a reason at all) why the software won't allow for the request. For example, when trying to open a provider's schedule last week so she can work an extra day, after pressing 'update' to the new schedule, it will tell me an entirely different day must be changed for some other purpose, when I'm not dealing with that day at all. Hard to explain without showing it. But there are a lot of bugs that need to be worked out.

Vendor response

Sara, thanks for sharing your thoughts. In reading your review, it sounds like you're feeling frustrated with the system. With regard to the item you noted, that indeed was a known issue and has subsequently been resolved. I see that you run a massage clinic. We have hundreds of massage clinics using AppointmentPlus. We have a lot of features that suit massage therapists quite well, from room sharing to unlimited customer notes to payment processing. Many of our massage therapy clients have been with us for years. Thank you again for submitting the review. I apologize for your frustration.

AppointmentPlus vs. Schedule It

See how AppointmentPlus and Schedule It stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.