AppointmentPlus vs Trackforce Valiant Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

Trackforce Valiant is a cloud-based human capital management solution designed to help businesses manage processes related...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

3.9

(10)

5

4

3

2

1

6

0

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

The customer service that you receive and the response from the technicians is awesome. They fix any issues very quickly.
It may be worth it to spend the extra $ for an effective product.
The system is not flexible or reponsive enough to work at organizations with more than 100 excellent employees or 20 undependable employees.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

My only con would be the billing for invoices, only because the previous company charged on a monthly basis as opposed to a weekly basis.
At times you can get logged out if another user in your company accidentally logs into your division.
Instead, you have to the click back on the regular schedule tab and open the location of the empty shift and then schedule.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Applicant Tracking
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Benefits Management
  • Biometrics
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Commission Calculations
  • Compensation Management
  • Compensation Statements
  • Compliance Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Job Application Management
  • Job Tracking
  • Knowledge Base Management
  • Labor Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Salary History
  • Self Service Portal
  • Time Clock
  • Time Off Requests
  • Training Management
  • User Management
  • iCalendar Support
  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Ad hoc Reporting
  • Administrative Reporting
  • Applicant Tracking
  • Appointment Management
  • Audit Trail
  • Automatic Notifications
  • Benefits Management
  • Biometrics
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Sync with Google
  • Commission Calculations
  • Compensation Management
  • Compensation Statements
  • Compliance Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Facility Scheduling
  • HIPAA Compliance
  • Job Application Management
  • Job Tracking
  • Knowledge Base Management
  • Labor Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Salary History
  • Self Service Portal
  • Time Clock
  • Time Off Requests
  • Training Management
  • User Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. Trackforce Valiant

See how AppointmentPlus and Trackforce Valiant stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.