AppointmentPlus vs WellnessLiving Comparison

Overview

Appointment scheduling software the was built to scale. AppointmentPlus serves over 10,000 locations worldwide, with over...

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

40

15

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

137

27

13

6

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well.
Once you learn it, it's simple to use. The support has been outstanding - quick and knowledgeable.
This is a great software for spa's to work with because of its extra features and functionality. I liked the space it gives to add as many employees as needed and the way it was set up.

Pros

Wellness Living Software is easy to use and has great technical support. Its amazing that when I call I get to speak with a human being and not a computer.
There's also a Help Suite you can use to look up any particular situation. The features are awesome and the price point for all it is capable of is fantastic.
There are other advantages also such as email, reminders, thank you and simple yet powerful follow up tools that help to build relationship with customers.

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.
Years of unresolved issues. Very lackadaisical attitude toward fixing bugs.

Cons

Clients got frustrated paying money then their session counts wrong. Clients got frustrated because the app always had a glitch or wasn't working right.
My clients who experienced this no longer wanted to do the membership. Also, I have 10 teachers using the software and they never stopped complaining about it.
These 3 events that happened months apart from each other & the most frightening. Event 1, the reports were scrambled and did not reflect accurate data.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features31
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • HIPAA Compliance
  • Incentive Programs
  • Inventory Tracking
  • Knowledge Base Management
  • Lead Capture
  • Microsoft Outlook Integration
  • Multi-Location
  • Multiple User Accounts
  • POS
  • POS Integration
  • Package Tracking
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Secure Login
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • iCalendar Support
  • Total features80
  • API
  • Access Control
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • HIPAA Compliance
  • Incentive Programs
  • Inventory Tracking
  • Knowledge Base Management
  • Lead Capture
  • Microsoft Outlook Integration
  • Multi-Location
  • Multiple User Accounts
  • POS
  • POS Integration
  • Package Tracking
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Room Booking
  • Rules-Based Workflow
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Secure Login
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentPlus vs. WellnessLiving

See how AppointmentPlus and WellnessLiving stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.