Appointment Reminder vs Thryv Comparison

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Overview

Appointment Reminder is a reminder scheduling tool for bookings which can be integrated with existing booking calendars such...

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(27)

5

4

3

2

1

22

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

143

45

11

4

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

I think there are some steps that could be taken to improve appointment reminder, but right now, I think it's the best solution out there.
I love this software, it's so easy to use and it's just great. Especially since I can't remember anything.
Ease of us was a nice feature the options to text or email were great.

Pros

Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever.
When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since.
I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.

Cons

I have been using it for five years and never had a single problem - until my PC broken down. They let me upgrade the software and move it to the new computer by transfer the license.
Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.
It can be a little difficult to schedule two appointments with the same start time, but it can be done.

Cons

I am now requesting cancellation and they still giving me the run-around. I have made it clear that if I don't get a refund I will file a complaint with the bank "fraud" claim.
Sometimes i get a message that my password is wrong, but its not, and i press forgot my password and no email is sent, and it just automatically logs me into my account.
It is frustrating to upload client info from a document into the CRM. It will often give an error message that some clients could not be uploaded but doesn't tell you which ones or why.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Application Integration
  • Appointment Management
  • Automatic Adjustments
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Quote Management
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Team Calendars
  • Third Party Integration
  • iCalendar Support
  • Total features57
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Application Integration
  • Appointment Management
  • Automatic Adjustments
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Quote Management
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Team Calendars
  • Third Party Integration
  • iCalendar Support

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations57
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Thryv

Not as advanced as others

Reviewed 2 years ago
Pros

I like that this software enables not only marketing "blasts" but also allows you to send appointment reminders to clients.

Cons

What I like least about this is that although reminders can be sent to clients, they are not automated based on our schedule and have to be manually entered.

Vendor response

Hi Jennifer - We're happy to know that you are pleased with the marketing blasts feature! We're consistently working to improve what Thryv has to offer our clients! Thank you for your feedback. - Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Thryv

Great software that I wish had more options

Reviewed 2 years ago

Customer support has been phenomenal. My google page lost its verification shortly after joining Thryv and I wasn’t happy with that.

Pros

The automation of appointment and reminders

Cons

I can customer the times I’d line reminder sent out. I’m only give 4 options.

Vendor response

Hi Frank, Thank you for choosing Thryv, and it's great to know how customer support has met your expectations. We'll be reaching out to you to assist with any issues or questions you may have regarding Thryv. - Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv

Thryv = Transforming how we do business!

Reviewed a year ago

Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever! The person behind our real success story is rep. He is my wing man. When I first started with Thryv, I was cynical steeped in old school ways of doing business. rep is our go to any time help guy. He is as tenacious as a bulldog when it comes to the install and he continually shows up to provide hands on support, training, and implementation of new features. He’s on it to make sure things are going well and exceeding expectations. Thanks for the helping hands. Rep, in my opinion, is a great asset to your company and to mine! I hope executive management responds to you about this post.

Pros

What I like most about Thryv is its user friendly for our staff and for our clients. Many of the everyday tasks of communicating with customers over the phone, through email, and texts all happen in one place. There is tremendous value in having our website, social media, client interactions, email marketing, text marketing, appointments, and appointment reminders, all on one dashboard. Everything works together to benefit our business.

Cons

Customer support has not always been favorable, meaning, I have to heavily depend on my rep. Sometimes speaking with folks with different accents and dialects is hard to comprehend when we need assistance. At times we avoid reaching out due to the disconnect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv

HIPAA Compliant Reminder System Plus Web and Social Media Posts

Reviewed 3 months ago

They do all the work, they taught me how to use the product, they still check on me randomly and are ALWAYS so nice, upbeat and happy to help - the full Disney Experience!! You HAVE to check out their CONNECT conference, when they bring in major business speakers from across the globe to give you their hints, tricks, tips and business success secrets. Worth joining just to attend!

Pros

First, this is worth every penny!! Great client appointment reminders, you set the schedule you want and the client can set their own appointments or call to make the appointment. Tags help make client categories easy for things like client appreciation days, teacher or nurses day, birthday cards can be sent, the list is endless!!! You can mass email, AND they offer HIPAA compliance!! If you do the website, it all works together and melds with your social media, facebook, twitter, basically all 70 search engines are tagged. You can get auto posting or make your own or personalize what they have.

Cons

In the beginning, multiple people (family members) could not use the same phone & email, but they do offer a tagging system for sharing an email & phone, so your message will get to the shared email & phone.

Vendor response

Hi Pamela! Thanks for the awesome feedback. We love having you and the team at Love your Healthy Life as part of the Thryv family! Please let us know if you're ever needing assistance, or have additional feedback for us! -Chandlor

Appointment Reminder vs. Thryv

See how Appointment Reminder and Thryv stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.