Appointment Reminder Features

Appointment Reminder

Integrated appointment reminder scheduling tool

4.7/5 (27 reviews)

Appointment Reminder Feature Summary

  • Appointment reminders
  • Data encryption
  • Application integration
  • Automatic reminders
  • Calendar management
  • Calendar sync with Google
  • Contact database
  • Customizable templates
  • Data extraction
  • Email notifications
  • Event calendar
  • HIPAA compliance
  • Real time updates
  • SMS integration
  • SSL security
  • Third party integration
  • Appointment management
  • Group scheduling
  • Import / export data
  • Email templates
  • Automatic adjustments
  • iCalendar support
  • Email invitations & reminders
  • Tags & keywords
  • Booking management
  • Follow-up scheduling

Competitor Feature Comparison

API
Application Integration
Appointment Management
Automatic Adjustments
Automatic Notifications
Booking Management
Calendar Management
Calendar Sync with Google
Categorization
Contact Database
Credit Card Processing
Customizable Templates
Data Extraction
Data Import/Export
Email Alerts
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Scheduling
Facility Scheduling
Follow-up Scheduling
HIPAA Compliance
Multi-Location
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
SMS Integration
SSL Security
Tagging
Third Party Integration
iCalendar Support
Learn moreCompare App
API
Application Integration
Appointment Management
Automatic Adjustments
Automatic Notifications
Booking Management
Calendar Management
Calendar Sync with Google
Categorization
Contact Database
Credit Card Processing
Customizable Templates
Data Extraction
Data Import/Export
Email Alerts
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Scheduling
Facility Scheduling
Follow-up Scheduling
HIPAA Compliance
Multi-Location
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
SMS Integration
SSL Security
Tagging
Third Party Integration
iCalendar Support
Visit WebsiteCompare App
API
Application Integration
Appointment Management
Automatic Adjustments
Automatic Notifications
Booking Management
Calendar Management
Calendar Sync with Google
Categorization
Contact Database
Credit Card Processing
Customizable Templates
Data Extraction
Data Import/Export
Email Alerts
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Scheduling
Facility Scheduling
Follow-up Scheduling
HIPAA Compliance
Multi-Location
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
SMS Integration
SSL Security
Tagging
Third Party Integration
iCalendar Support
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Appointment Reminder Feature Reviews

25 reviewers had the following to say about Appointment Reminder's features:

Anonymous
(Government Administration company, 11-50 employees)

Really Great App!

2019-12-08

Appointment Reminder has really made my scheduling of appointment easier, and helps me to remember them by sending me email notifications.

Pros

Calendar management Multiple persons can use it Calendar sync with Google Wide variety of email templates Customizable templates Email notification

Cons

There is no integration with outlook for Mac.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Great 2-way appointment setting software

2019-05-13

I think there are some steps that could be taken to improve appointment reminder, but right now, I think it's the best solution out there.

Pros

The best thing about appointment reminder is a visual calendar that shows confirmed, unconfirmed, canceled, and showed appointments.

Cons

There is no easy way to export reports from the data I enter into appointment reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Graphite Systems


Hi and thanks for the review! We are currently working on new features like what you described and will soon have available! We will email our customers when they are ready!

Read more
lamya touma

Helpful to prevent cancellations

2018-10-06

Pros

It has brought down my cancellation rate significantly and shows me that the client received the reminder. It is easy to use and a very nice platform.

Cons

I wish it would integrate with other calendar systems so I don't have to manually enter appointments every week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith Rines

Love this system!

2018-10-05

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros

As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Whitney Thomas

Very Useful

2018-10-04

Appointment Reminder has been very helpful to our business.

Pros

I like that the system allows 3 different options for contacting the patient and that the scripts can be customized.

Cons

This is less of a con and more of a suggestion: if it were possible for the office to be notified *how* a patient responded to a reminder. For example, we could know that the patient responded via text to cancel or cancelled via phone call and then confirmed via text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian Ronan

Appointment Reminder Review for small businesses

2018-10-02

Pros

It allows you to have the ease of not contacting customers yourself for scheduled appointments and other things.

Cons

Especially when some days I do not even use it because when I send out reminders manually it allows me to get to talk with the customers which makes it not as easy for them to guilt free cancel their appointments which can put me in a pretty bad spot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin Troup

great program

2018-10-02

I loved it- no longer use it because my medical record now has a reminder option-

Pros

Ease of us was a nice feature the options to text or email were great!

Cons

The visuals were hard to adjust to at first but you get used to it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Riley Doerr

We have been using Appointment Reminder for the last 6 months

2018-07-25

Pros

We no longer have to designate work time to calling clients to remind them of an upcoming appointment.

Cons

There is no way to automatically sync our appointments so we must schedule each apt with our scheduling software as well as Appointment Reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Celine Grosch

Appointment Reminder for Law Firm

2018-10-02

less cancellations, less "no-shows" or "forgotten appointments" which have all resulted in lower cancellation fees as we book various appointments for our clients outside of our office.

Pros

easy to use able to have more than one user able to customize to our use

Cons

limit on calendars limit on one appointment in each slot (lots of times we have double bookings)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Larsen

Appointment Reminder Feedback

2018-10-09

Reduced no shows, free up staff time so we don't have to call for reminders

Pros

Easy to use; cuts down on no show and cancellations

Cons

Could add some more features, e.g. search by patient to find their appointment and wait list for patient that would like to be called if we have a cancellation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Branden Foust

Advanced Vascular Labs

2018-10-05

It would be nice to be able to call your operators and be able to talk to someone. Email is kinda slow

Pros

Pretty easy to log in and schedule a patient.

Cons

The only change I would like to see is the ability to add another field in the patient's information so we can add notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
kathleen mahn

not user friendly - staff was condescending

2018-08-24

didn't sync with my calendars.

Pros

nothing. didn't work. had high hopes but nothing

Cons

not user friendly. support staff was condescending. disappointed.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Voicent Communications


Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

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Anonymous
(Construction company, 1-10 employees)

Appointment Reminders

2019-06-12

I never forget an appointment using Appointment Reminder, because it's always sent to my phone.

Pros

I love that I will never miss an appointment.

Cons

So far I have no cons to using Appointment Reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Mental Health Care company, 11-50 employees)

Simple and Easy

2018-10-03

We are able to schedule appointments very easily

Pros

Very easy to teach users how to use, great to be able to write your own scripts.

Cons

The UI is a bit outdated, and the client organization could be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Insurance company, 10001+ employees)

Keep Track of Appointments

2018-10-02

It does what it's supposed to, and does it well!

Pros

Appointment Reminder is a software named for its task.

Cons

A little bit expensive but its features justify its price.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
cheryl McCabe

Have been using since it's launch

2018-10-05

Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

Pros

They all love it and I love knowing they received their reminder - No excuses to miss!

Cons

The client list, when editing, always jumps back to the beginning of the list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Childers

Great! Our appointment shows have gone up a ton!

2020-09-03

Wonderful, with increase show rates!

Pros

We can connect to google calendar and also our Office365 calendars.

Cons

I would like to see the online appoinmtnet scheduler work better. They are working on it though. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Jakub

Excellent product

2018-10-07

I’ve never had a problem with the program. Billing issues have been handled quickly and easily with no problem.

Pros

My clients are contacted when I requested they are and they are able to respond.

Cons

The way the clients are stored in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy Jee

Customer rep is patient and helpful every time I contact him. He gets things sorted straight away.

2017-08-17

We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

Pros

The ongoing support from customer rep is amazing and nothing is a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Beebout

My review

2020-01-30

Overall I love how simple it is. I don't have any experience with other appointment reminded software's so I honestly don't know what to compare them and say if this is the best. But I do like it

Pros

It's very easy to enter their info and the day/time.

Cons

I've only used this for maybe a total of 3months so Im just starting out. Maybe when I'm using it longer I can tell you the cons but my first couple months using has been great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Graphite Systems


Hi Jeremy! So happy that you have been enjoying the software! Appreciate the kind words.

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Aungela JOnes

This company works as promised...

2018-10-05

I do not have any current issues. Overall, things have gone quite well.

Pros

It's very easy to learn and navigate through.

Cons

It allows multiple profiles to save for the same patient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel Jackson

Office Manager

2018-10-09

Pros

It's super easy to use and very affective!

Cons

wished patients had the option to reply back in a text

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tonya Lindsay

A good thing

2019-02-11

Pros

I love this software, it's so easy to use and it's just great.

Cons

There was nothing that I dislike about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Graphite Systems


Hi Tonya! Glad you are enjoying the software. Let us know if you ever have any questions! :)

Diane

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Madhawa Chathuranga

Be Smart with Appointment Reminder

2019-10-05

I used it for my appointments with the home visit patients

Pros

Its shows us all the appointments which confirmed and unconfirmed and also cancel. and its like a digital calender and its very easy to use

Cons

there is some problem with the appointments with the same starting time.and while editing its back to the begining of the list

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elle Rivard

Simple. Works.

2018-03-13

Pros

Easy to set up. Does exactly what it claims.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more