Appointment Reminder Features

Appointment Reminder

Integrated appointment reminder scheduling tool

4.76/5 (38 reviews)

Competitor Feature Comparison

API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Learn moreCompare App
API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App
API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App

Appointment Reminder Feature Reviews

25 reviewers had the following to say about Appointment Reminder's features:

Anonymous
(Government Administration company, 11-50 employees)

Really Great App!

2019-12-08

Appointment Reminder has really made my scheduling of appointment easier, and helps me to remember them by sending me email notifications.

Pros

Calendar management Multiple persons can use it Calendar sync with Google Wide variety of email templates Customizable templates Email notification

Cons

There is no integration with outlook for Mac.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Great 2-way appointment setting software

2019-05-13

Overall, I'm happy. I think there are some steps that could be taken to improve appointment reminder, but right now, I think it's the best solution out there.

Pros

The best thing about appointment reminder is a visual calendar that shows confirmed, unconfirmed, canceled, and showed appointments.

Cons

There is no easy way to export reports from the data I enter into appointment reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Graphite Systems


Hi and thanks for the review! We are currently working on new features like what you described and will soon have available! We will email our customers when they are ready!

Read more
Meredith R.

Love this system!

2018-10-05

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros

As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
lamya t.

Helpful to prevent cancellations

2018-10-06

Pros

It has brought down my cancellation rate significantly and shows me that the client received the reminder. It is easy to use and a very nice platform.

Cons

I wish it would integrate with other calendar systems so I don't have to manually enter appointments every week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mungasia C.

A text reminder service you can count on + great customer support

2021-09-26

I'm happy Appointment Reminder does what it says for our business; personalizing and automating confirmation messages and text reminders. This in itself has boosted appointment attendance with our clients.

Pros

- It helps us automate appointment scheduling 24/7 - Personalizing confirmation and text reminder messages for our customers - An ever ready and knowledgeable customer support (very important for our business)

Cons

We would appreciate more templates for information technology consultancy services templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Branden F.

Advanced Vascular Labs

2018-10-05

It would be nice to be able to call your operators and be able to talk to someone. Email is kinda slow

Pros

Pretty easy to log in and schedule a patient.

Cons

The only change I would like to see is the ability to add another field in the patient's information so we can add notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
David A.

Excellent software to replace your admin person or let them do more profitable things.

2020-11-30

A+ and thank you for creatinbg

Pros

An email 2 weeks before an appointment and a text a week before the appointment and a voice call 3 dyas prior to their appointment.....ALL AUTOMATED.

Cons

It is more on the user end. Your CRM needs to be set up correctly otherwise stuff does not go to the right place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt C.

Customer showing up for the client meeting has gotten so much better!

2020-11-24

Great!

Pros

It is super easy to use and connect to my google calendar. They just added ZOOM integration so now it is even easier to send out reminders for me.

Cons

Setup can be a little intricate but the support team was real helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin T.

great program

2018-10-02

I loved it- no longer use it because my medical record now has a reminder option-

Pros

Ease of us was a nice feature the options to text or email were great!

Cons

The visuals were hard to adjust to at first but you get used to it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian R.

Appointment Reminder Review for small businesses

2018-10-02

Pros

It allows you to have the ease of not contacting customers yourself for scheduled appointments and other things.

Cons

It confused my customers at first, was supposed to show as coming from our phone number but it did not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
kathleen m.

not user friendly - staff was condescending

2018-08-24

didn't sync with my calendars.

Pros

nothing. didn't work. had high hopes but nothing

Cons

not user friendly. support staff was condescending. disappointed.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Voicent Communications


Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

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Anonymous
(Mental Health Care company, 11-50 employees)

Simple and Easy

2018-10-03

We are able to schedule appointments very easily

Pros

Very easy to teach users how to use, great to be able to write your own scripts.

Cons

The UI is a bit outdated, and the client organization could be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Celine G.

Appointment Reminder for Law Firm

2018-10-02

less cancellations, less "no-shows" or "forgotten appointments" which have all resulted in lower cancellation fees as we book various appointments for our clients outside of our office.

Pros

easy to use able to have more than one user able to customize to our use

Cons

limit on calendars limit on one appointment in each slot (lots of times we have double bookings)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew C.

Great! Our appointment shows have gone up a ton!

2020-09-03

Wonderful, with increase show rates!

Pros

We can connect to google calendar and also our Office365 calendars.

Cons

I would like to see the online appoinmtnet scheduler work better. They are working on it though. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean S.

Product review

2020-11-25

This product works well for what I need.

Pros

I like the ease of setting up the account and having it pull directly from my google calendar.

Cons

There is nothing that I don't like at this moment. It does what I need it to do.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher J.

Excellent product

2018-10-07

I’ve never had a problem with the program. Billing issues have been handled quickly and easily with no problem.

Pros

My clients are contacted when I requested they are and they are able to respond.

Cons

The way the clients are stored in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Duvi David V.

A great company to work with!

2020-12-29

It's a pleasure with [SENSITIVE CONTENT HIDDEN] and his team!

Pros

I needed a software that can integrate with a HIPAA compliant Office 365, that can send appointment reminders to patients with a choice of SMS reminder or automated phone calls.

Cons

I try not to just give a blanket 5 stars across the board because I want to assess things honestly. Unfortunately I could not find even one item where I can give less than a full 5 stars!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Whitney T.

Very Useful

2018-10-04

It's definitely cut down a lot of man hours we used to use contacting each patient individually.

Pros

I like that the system allows 3 different options for contacting the patient and that the scripts can be customized.

Cons

This is less of a con and more of a suggestion: if it were possible for the office to be notified *how* a patient responded to a reminder. For example, we could know that the patient responded via text to cancel or cancelled via phone call and then confirmed via text. We have a few issues with patients responding differently via different methods for the same appointment. It would just help us overall be able to pinpoint where the signals are getting crossed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy J.

Customer rep is patient and helpful every time I contact him. He gets things sorted straight away.

2017-08-17

We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

Pros

The ongoing support from customer rep is amazing and nothing is a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary W.

Excellent Tool for Scheduling Appointments and Tailoring Reminders

2020-11-30

We have had a great experience with Appointment Reminder, which is why we have stuck with it for so long. We are using it to schedule appointments for clinical trials. We love that we are able to schedule both SMS and e-mail reminders for our trial participants. We can also tailor the messages to fit with our needs. We also like the fact that we get notified straight away if someone cancels. It is a vital tool for our team.

Pros

Great functionality and adaptability. The customer service is also excellent.

Cons

We are very happy with all aspects of the software and have no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Audrey T.

Appointment Reminder helps us minimize missed appointments

2020-12-01

The software is easy to use and very effective for our purposes.

Pros

Once we started using the software we immediately noticed that we had far fewer no-shows. We are also able to use it to remind clients about important appointments they cannot miss with USCIS.

Cons

The character limit on text messages could be a bit higher.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aungela J.

This company works as promised...

2018-10-05

I do not have any current issues. Overall, things have gone quite well.

Pros

It's very easy to learn and navigate through.

Cons

It allows multiple profiles to save for the same patient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel J.

Office Manager

2018-10-09

Pros

It's super easy to use and very affective!

Cons

wished patients had the option to reply back in a text

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda L.

Appointment Reminder Feedback

2018-10-09

Reduced no shows, free up staff time so we don't have to call for reminders

Pros

Easy to use; cuts down on no show and cancellations

Cons

Could add some more features, e.g. search by patient to find their appointment and wait list for patient that would like to be called if we have a cancellation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tonya L.

A good thing

2019-02-11

Pros

I love this software, it's so easy to use and it's just great.

Cons

There was nothing that I dislike about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Graphite Systems


Hi Tonya! Glad you are enjoying the software. Let us know if you ever have any questions! :)

Diane

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