Appointment Reminder Features

Appointment Reminder

Integrated appointment reminder scheduling tool

4.7/5 (33 reviews)

Appointment Reminder Feature Summary

  • Appointment reminders
  • Calendar management
  • Calendar sync with Google
  • iCalendar support
  • Event calendar
  • Application integration
  • Third party integration
  • Follow-up scheduling
  • Automatic reminders
  • Email invitations & reminders
  • Appointment management
  • SMS integration
  • Import / export data
  • Customizable templates
  • Email templates
  • Data extraction
  • Tags & keywords
  • Email notifications
  • Automatic adjustments
  • Real time updates
  • Booking management
  • Group scheduling
  • Contact database
  • HIPAA compliance
  • SSL security
  • Data encryption

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (287 other apps)
Activity Dashboard (155 other apps)
Activity Tracking (110 other apps)
Automatic Notifications (145 other apps)
Automatic Reminders (144 other apps)
Calendar Management (137 other apps)
Contact Database (103 other apps)
Custom Fields (117 other apps)
Customer Database (110 other apps)
Customizable Branding (136 other apps)
Customizable Reporting (119 other apps)
Customizable Templates (119 other apps)
Data Import/Export (134 other apps)
Electronic Payments (106 other apps)
Email Integration (135 other apps)
Email Templates (103 other apps)
Mobile Integration (112 other apps)
Reporting & Statistics (145 other apps)
Social Media Integration (119 other apps)
Third Party Integration (146 other apps)

Competitor Feature Comparison

Appointment Reminder Feature Reviews

25 reviewers had the following to say about Appointment Reminder's features:

lamya touma

Helpful to prevent cancellations

2018-10-06

Pros

It has brought down my cancellation rate significantly and shows me that the client received the reminder. It is easy to use and a very nice platform.

Cons

I wish it would integrate with other calendar systems so I don't have to manually enter appointments every week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith Rines

Love this system!

2018-10-05

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros

As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin Troup

great program

2018-10-02

I loved it- no longer use it because my medical record now has a reminder option-

Pros

Ease of us was a nice feature the options to text or email were great!

Cons

The visuals were hard to adjust to at first but you get used to it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Riley Doerr

We have been using Appointment Reminder for the last 6 months

2018-07-25

Pros

We no longer have to designate work time to calling clients to remind them of an upcoming appointment.

Cons

There is no way to automatically sync our appointments so we must schedule each apt with our scheduling software as well as Appointment Reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Whitney Thomas

Very Useful

2018-10-04

Appointment Reminder has been very helpful to our business.

Pros

I like that the system allows 3 different options for contacting the patient and that the scripts can be customized.

Cons

This is less of a con and more of a suggestion: if it were possible for the office to be notified *how* a patient responded to a reminder. For example, we could know that the patient responded via text to cancel or cancelled via phone call and then confirmed via text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Branden Foust

Advanced Vascular Labs

2018-10-05

It would be nice to be able to call your operators and be able to talk to someone. Email is kinda slow

Pros

Pretty easy to log in and schedule a patient.

Cons

The only change I would like to see is the ability to add another field in the patient's information so we can add notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian Ronan

Appointment Reminder Review for small businesses

2018-10-02

Pros

It allows you to have the ease of not contacting customers yourself for scheduled appointments and other things.

Cons

Especially when some days I do not even use it because when I send out reminders manually it allows me to get to talk with the customers which makes it not as easy for them to guilt free cancel their appointments which can put me in a pretty bad spot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Wu

Easy to use and works really well

2014-12-23

Voicent wrote me an auto-conversion program so it can automatically pull data from Dentrix to the reminder software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
romay zuleima florez santiago

It is excellent to control daily tasks without lacking and to be on time.

2018-05-11

It is one of the advantages in the organization and good development of ruled events

Pros

Its multiple functions allow you to remember appointments or meetings through messages of voice or mails.

Cons

downloading and installation, some appointments are not automatically reorganized but it requires manual procedures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Wulf

Autoreminder review

2015-03-07

I used the Appointment Reminder software for my student organization.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Celine Grosch

Appointment Reminder for Law Firm

2018-10-02

less cancellations, less "no-shows" or "forgotten appointments" which have all resulted in lower cancellation fees as we book various appointments for our clients outside of our office.

Pros

easy to use able to have more than one user able to customize to our use

Cons

limit on calendars limit on one appointment in each slot (lots of times we have double bookings)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrie Brandow

Only appointment program we have tried...

2018-10-05

It has helped our no-show rate or wrong appointment time overall

Pros

It suits our need of sending a reminder to our patients regarding their appointment.

Cons

It doesn't let you customize per appointment if you want to send a reminder other than the standard default time or text (different provider, type of service, etc) 4.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Larsen

Appointment Reminder Feedback

2018-10-09

Reduced no shows, free up staff time so we don't have to call for reminders

Pros

Easy to use; cuts down on no show and cancellations

Cons

Could add some more features, e.g. search by patient to find their appointment and wait list for patient that would like to be called if we have a cancellation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Delaney

Fantastic service!

2017-02-01

She made it easy to upload my existing contacts and helped me learn the system quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Appointment Reminder


Thank you Barbara!

Read more
Anonymous
(Mental Health Care company, 11-50 employees)

Simple and Easy

2018-10-03

We are able to schedule appointments very easily

Pros

Very easy to teach users how to use, great to be able to write your own scripts.

Cons

The UI is a bit outdated, and the client organization could be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
kathleen mahn

not user friendly - staff was condescending

2018-08-24

didn't sync with my calendars.

Pros

nothing. didn't work. had high hopes but nothing

Cons

not user friendly. support staff was condescending. disappointed.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Voicent Communications


Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

Read more
Anonymous
(Insurance company, 10001+ employees)

Keep Track of Appointments

2018-10-02

It does what it's supposed to, and does it well!

Pros

Appointment Reminder is a software named for its task.

Cons

A little bit expensive but its features justify its price.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Proctor

Works great

2014-12-18

I use this to automate all my reminders now.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

My Aunt's salon has gathered a lot of loyal customers

2018-08-02

It saves time and effort of the staff of the small salon business

Pros

the salon itself is already busy as it have only few staffs, so they cant manage to contact their customers. then I tell her to try this application. and it works really great. it suits well on her business.

Cons

We don't have any issue about this application as my Aunt really like using it. and would like to avail the application after the free trial session

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
cheryl McCabe

Have been using since it's launch

2018-10-05

Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

Pros

They all love it and I love knowing they received their reminder - No excuses to miss!

Cons

The client list, when editing, always jumps back to the beginning of the list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Jakub

Excellent product

2018-10-07

I’ve never had a problem with the program. Billing issues have been handled quickly and easily with no problem.

Pros

My clients are contacted when I requested they are and they are able to respond.

Cons

The way the clients are stored in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emerson Sanchez

Software speaks for itself! 5-star for me.

2014-12-22

I don't have to make stickies all the time, this auto-reminder does it all.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gregg Albert

Does What They Claim, Nice and Simple

2017-02-01

If you need to talk with Appointment Reminder support, they are great and super helpful.

Pros

Ease of use

Cons

That it's not free!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Appointment Reminder


Thank you Gregg!

Read more
Judy Jee

Customer rep is patient and helpful every time I contact him. He gets things sorted straight away.

2017-08-17

We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

Pros

The ongoing support from customer rep is amazing and nothing is a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrea Mahfoud

I really like this app because sometimes the alarm of cellphone is not enough

2018-04-25

Pros

what I like most about this app, it is very practical and I can use it in my phone and it help in my work for organize everything and don't forget nothing.

Cons

I don't have any complaint about this app is easy to use and it makes work much organized than before

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more