AppointmentSMS.com vs Genbook Comparison

Overview

Schedule SMS Reminders to your patients, clients, and customers! Save yourself time and money whilst giving your customers...

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs in hair, beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

198

55

3

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Pros

My clients love the ease in booking and I can't tell you how many of them have commented on the email/text reminders that come to them, they love that feature.
What I like best about Genbook is it's ease of use and the fact that it's so reliable. I can't recall a time in the 10+ years I have been using it where I have had issues.
It was great to have clients access a scheduling software that was first easy to navigate and also, google friendly. I do love the ability for clients to review and the google connection.

Cons

Cons

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.
Clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
They often miss that last button to confirm their appointment. My old message about setting up their account seems to be defunct.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features1
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Credit Card Integration
  • Credit Card Processing
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Instructor Scheduling
  • Invoice Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Sales Analytics
  • Scheduling
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Website Integration
  • iCalendar Support
  • Total features64
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Credit Card Integration
  • Credit Card Processing
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Instructor Scheduling
  • Invoice Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Sales Analytics
  • Scheduling
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentSMS.com vs. Genbook

See how AppointmentSMS.com and Genbook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.