AppointmentSMS.com vs Luma Health Comparison

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Overview

Schedule SMS Reminders to your patients, clients, and customers! Save yourself time and money whilst giving your customers...

Luma Health is your Total Patient Engagement Platform. Our smart, simple, and intuitive technology streamlines the entire...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(31)

5

4

3

2

1

24

6

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

It is extremely user friendly and is of excellent quality. Lets not forget that their team is extremely helpful and always follow up.
I love that Luma gives us the opportunity to customize the messages that go out to our patients. We have used other software that didn't and this capability is huge for us.
There are a lot more positives then negatives. For my money it has been so helpful, it’s like having a dedicated employee for a fraction of the price.

Cons

Cons

This was unacceptable and rendered the online booking useless.
SOMETIMES WHILE ENTERING INFO YOU GET ALOT OF WARNINGS POPPING UP ON BOTH OF SCREEN.
We had some initial difficulty in the restrictive options of the responses patients could use in responding to the texts.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features1
  • @mentions
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Charting
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Email Invitations & Reminders
  • Feedback Automation
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • HIPAA Compliance
  • Multi-Location
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Updates
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Widgets
  • Workflow Management
  • Total features43
  • @mentions
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Charting
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Email Invitations & Reminders
  • Feedback Automation
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • HIPAA Compliance
  • Multi-Location
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Updates
  • Receiving
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Widgets
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentSMS.com vs. Luma Health

See how AppointmentSMS.com and Luma Health stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.