AppointmentSMS.com vs Relatient Comparison

Overview

Schedule SMS Reminders to your patients, clients, and customers! Save yourself time and money whilst giving your customers...

Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(19)

5

4

3

2

1

14

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
We really love Relatient. It does a great job at doing what it does.

Cons

Cons

Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.
Patients, from time to time, complain that they get to many reminders.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features1
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Custom Forms
  • Customizable Branding
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Notifications
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Monitoring
  • Multi-Location
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reminders
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail
  • Total features37
  • Activity Dashboard
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Custom Forms
  • Customizable Branding
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Notifications
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Monitoring
  • Multi-Location
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reminders
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppointmentSMS.com vs. Relatient

See how AppointmentSMS.com and Relatient stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.