Appointy vs Chili Piper Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Chili Piper is a suite of automated scheduling tools that help revenue teams convert more leads into qualified meetings, faster.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

192

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

(77)

5

4

3

2

1

41

29

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

Chili Piper is a great alternative to other scheduling softwares. The big win is it allows us to display a calendar on our website right after a prospect fills out their info.
Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place.
The feature that I like the best is how it sends an automated email to all participants before the meeting. This as made for our attendance on meetings to be superb.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

I think the software user interface could use some improvements in getting around, sometimes its confusing, and sometimes the terms confuse me.
The need for support assistance to simply sign in was obnoxious.
Chili Piper has helped us no longer waste time and lose demos from the website or no shows.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features50
  • API
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Class Scheduling
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Partial Payments
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Integration
  • Social Media Integration
  • Team Calendars
  • Territory Management
  • Third Party Integration
  • User Management
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features37
  • API
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Class Scheduling
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Partial Payments
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Integration
  • Social Media Integration
  • Team Calendars
  • Territory Management
  • Third Party Integration
  • User Management
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Chili Piper

See how Appointy and Chili Piper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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