Appointy vs Luma Health Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Luma Health is your Total Patient Engagement Platform. Our smart, simple, and intuitive technology streamlines the entire...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

(31)

5

4

3

2

1

24

6

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

It is extremely user friendly and is of excellent quality. Lets not forget that their team is extremely helpful and always follow up.
I love that Luma gives us the opportunity to customize the messages that go out to our patients. We have used other software that didn't and this capability is huge for us.
There are a lot more positives then negatives. For my money it has been so helpful, it’s like having a dedicated employee for a fraction of the price.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

This was unacceptable and rendered the online booking useless.
SOMETIMES WHILE ENTERING INFO YOU GET ALOT OF WARNINGS POPPING UP ON BOTH OF SCREEN.
We had some initial difficulty in the restrictive options of the responses patients could use in responding to the texts.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features50
  • @mentions
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Email Invitations & Reminders
  • Email Marketing Management
  • Facility Scheduling
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Analytics
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features43
  • @mentions
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Email Invitations & Reminders
  • Email Marketing Management
  • Facility Scheduling
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Analytics
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Luma Health

See how Appointy and Luma Health stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.