Appointy vs Peek Pro Tour Operators Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Peek Pro is an online booking software designed for tour operators of all types! Get your FREE DEMO today and increase your bookings!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

534

56

13

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

And the best thing is that it is improved constantly. Managing tours of all kinds (walking, water, flights, etc.), outdoors adventures, or food and drinks experiences never were so easy.
The interphase with google analytics was superior and enabled great conversion tracking through the reservation system with minimal set up. Color and theme set up with canned emails was good.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

Didn't really drive any new tours and did a poor job of integrating into our website. Customer service was really bad.
This software was not for Escape rooms the ease of use was terrible the overall build was crazy especially the name of the topics.
Lots of functionality that may be intimidating until it is explained by their team.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features50
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Class Scheduling
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • POS
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • SEO Management
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Shopping Cart
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration
  • iCalendar Support
  • Total features39
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Class Scheduling
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • POS
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • SEO Management
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Shopping Cart
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Integration
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations22
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Peek Pro Tour Operators

See how Appointy and Peek Pro Tour Operators stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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