Appointy vs Punchpass Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Software for your fitness studio, dance studio, yoga studio, group fitness classes or personal training. Sell passes and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$34.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

(30)

5

4

3

2

1

23

6

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

There are still some bugs to work out, and some additional features I would like to see, but all in all, I think this is going to be a great asset to my company.
I have been very happy with everything about this program. They are constantly making amazing updates making it so user friendly and efficient.
Customer support is very responsive to requests and are a pleasure to deal with.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

Just frustrated with the level of support punchpass offers.
There is no reporting dashboard, and the reports that are available are quite simple.
Was blamed for not understanding the software when there were glitches with online payment occuring additional fees. Not a good look blaming customers.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features50
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Portal
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing Management
  • Employee Portal
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Instructor Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Integration
  • Sales Analytics
  • Scheduled Reporting
  • Social Media Integration
  • Summary Reports
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features16
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Portal
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing Management
  • Employee Portal
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Instructor Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Integration
  • Sales Analytics
  • Scheduled Reporting
  • Social Media Integration
  • Summary Reports
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Punchpass

See how Appointy and Punchpass stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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