Appointy vs Relatient Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

(19)

5

4

3

2

1

14

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
We really love Relatient. It does a great job at doing what it does.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.
Patients, from time to time, complain that they get to many reminders.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features50
  • Activity Dashboard
  • Analytics
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Class Scheduling
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • SMS Integration
  • Sales Analytics
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Survey Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features37
  • Activity Dashboard
  • Analytics
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Class Scheduling
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • SMS Integration
  • Sales Analytics
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Survey Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Voice Mail
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Relatient

See how Appointy and Relatient stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.