Appointy vs Fresha Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Fresha, formerly Shedul, is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

1,113

48

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

The customer service is excellent. They are a company that operates great ethics.
This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.
The software is dependable. And most importantly, the customer service is great.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.
I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.
This kind of pricing should be illegal. A business prices should not have anything to do with the pricing of the booking services.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features50
  • Activity Dashboard
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Email Invitations & Reminders
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Facility Scheduling
  • Feedback Collection
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • History Tracking
  • Instructor Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • POS
  • Partial Payments
  • Performance Reports
  • Price Management
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Referral Source Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Room Booking
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Reporting
  • Social Media Integration
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Transaction History
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features41
  • Activity Dashboard
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Email Invitations & Reminders
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Facility Scheduling
  • Feedback Collection
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • History Tracking
  • Instructor Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • POS
  • Partial Payments
  • Performance Reports
  • Price Management
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Referral Source Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Room Booking
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Reporting
  • Social Media Integration
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Transaction History
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Fresha

See how Appointy and Fresha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.