Appointy vs TimeTap Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

TimeTap is an automated appointment scheduling solution for appointment-based businesses that enables clients to manage their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

128

53

18

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
We upgraded from an older scheduling program and this was well worth the investment. It is saving us costs by its great accuracy and the front office staff love how easy it is to maneuver.
It is specifically designed for small businesses and fits the bill flawlessly. It is a lifesaver for online booking and scheduling of meetings for clients.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone.
We wanted a product that would be easy to use, would send reminders to clients and would allow us limited missed appointments, a problem we often had in the past.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features50
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • URL Customization
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features26
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Invoice Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • URL Customization
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. TimeTap

See how Appointy and TimeTap stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.