Appointy vs UpKeep Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign work...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

793

320

32

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

M normally not at my facility when the tickets are being worked on so these functions help to make the jobs understood to the best of our abilities.
This is very helpful in the management of our commercial building and helping to keep our tenants happy with the efficient management of our resources.
Great Experience, Very helpful crew at Upkeep dedicated to help us out. Any issues are sorted out straight away and every question gets answered promptly.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send. There have been a few frustrated users at this point.
Other systems we have used were so complicated staff members would just send emails or texts to the maintenance team which just get lost in the chaos.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features50
  • API
  • Access Control
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Applications Management
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Email Marketing Management
  • Email Notifications
  • Equipment Maintenance
  • Facility Scheduling
  • Feedback Collection
  • Fixed Asset Management
  • Forms Management
  • Gift Card System
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Order Tracking
  • Partial Payments
  • Performance Reports
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sales Analytics
  • Scheduled Reporting
  • Social Media Integration
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Management
  • Video Support
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Total features64
  • API
  • Access Control
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Applications Management
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Email Marketing Management
  • Email Notifications
  • Equipment Maintenance
  • Facility Scheduling
  • Feedback Collection
  • Fixed Asset Management
  • Forms Management
  • Gift Card System
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Order Tracking
  • Partial Payments
  • Performance Reports
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sales Analytics
  • Scheduled Reporting
  • Social Media Integration
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Management
  • Video Support
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. UpKeep

See how Appointy and UpKeep stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.