AppsForOps Timeline vs SmartKarrot Comparison

Overview

AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's...

SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(8)

5

4

3

2

1

4

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I can also do all of these on an excellent mobile app, which is supported on both android and iOs platforms.). I am always informed and able to communicate across the company, which I absolutely love.
I can also do all of these on an excellent mobile app, which is supported on both android and iOs platforms.). I am always informed and able to communicate across the company, which I absolutely love.
AppsForOps has been a great addition to our company. Not only can I keep up-to-date with company events but I can share information with my colleagues all over the country in real-time.

Pros

Cons

This will make your business life so much easier - all of us hate the admin that we have to do rather than getting the job done.
I can't think of anything that I really dislike about it.
AFO would lack features that large corporate would want.

Cons

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features29
  • API
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • CRM Integration
  • Communication Management
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Database Integration
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Inbox Management
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Performance Metrics
  • Predictive Analytics
  • Prioritizing
  • Push Notifications
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integration
  • Timeline Management
  • Trend Analysis
  • Usage Tracking
  • User Defined Attributes
  • Workflow Management
  • eCommerce Integration
  • Total features39
  • API
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • CRM Integration
  • Communication Management
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Database Integration
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Inbox Management
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Performance Metrics
  • Predictive Analytics
  • Prioritizing
  • Push Notifications
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integration
  • Timeline Management
  • Trend Analysis
  • Usage Tracking
  • User Defined Attributes
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations21
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppsForOps Timeline vs. SmartKarrot

See how AppsForOps Timeline and SmartKarrot stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.