AppsForOps Timeline vs Userpilot Comparison

Overview

AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's...

Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$119.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(52)

5

4

3

2

1

39

11

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I can also do all of these on an excellent mobile app, which is supported on both android and iOs platforms.). I am always informed and able to communicate across the company, which I absolutely love.
I can also do all of these on an excellent mobile app, which is supported on both android and iOs platforms.). I am always informed and able to communicate across the company, which I absolutely love.
AppsForOps has been a great addition to our company. Not only can I keep up-to-date with company events but I can share information with my colleagues all over the country in real-time.

Pros

Userpilot has everything necessary for good user onboarding. Great feature at an affordable price for a startup.
The functionality and ease to introduce customers to your SAAS or service is so powerful that conversions are just unusual. I highly recommend this in place of any free trial approach.
User friendlyness and ease to use was good in the beginning, and it’s going from great to amazingly simple.

Cons

This will make your business life so much easier - all of us hate the admin that we have to do rather than getting the job done.
I can't think of anything that I really dislike about it.
AFO would lack features that large corporate would want.

Cons

It can sometime get a little confusing, I think that there is a bit of a learning curve.
At high loads, there was a slight lag. But I suspect that will be fixed soon.
I didn't find any big problems using the UserPilot.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Behavior Tracking
  • CRM Integration
  • Configurable Workflow
  • Contact Management
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Templates
  • Database Integration
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Goal Setting / Tracking
  • Inbox Management
  • Interactive Content
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Prioritizing
  • Real Time Notifications
  • Reporting & Statistics
  • Social Media Integration
  • Task Management
  • Template Management
  • Third Party Integration
  • Timeline Management
  • Trend Analysis
  • Usage Tracking
  • eCommerce Integration
  • Total features10
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Behavior Tracking
  • CRM Integration
  • Configurable Workflow
  • Contact Management
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Templates
  • Database Integration
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Goal Setting / Tracking
  • Inbox Management
  • Interactive Content
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Prioritizing
  • Real Time Notifications
  • Reporting & Statistics
  • Social Media Integration
  • Task Management
  • Template Management
  • Third Party Integration
  • Timeline Management
  • Trend Analysis
  • Usage Tracking
  • eCommerce Integration

Integrations

  • Total integrations21
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppsForOps Timeline vs. Userpilot

See how AppsForOps Timeline and Userpilot stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.