Apptivo vs Accelo Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

Accelo lets you manage all your client work in one powerful cloud-based solution - from prospect to payment and everything...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

245

163

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

79

45

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

The Idea of Task Board is really nice and this is a very good tool for monitoring tasks and keep them in mind. Mentioning about their blog is good for creating loyalty.
We have a lot of different tools and this interrogates with most of them. For those that doesn't the API has been a fantastic solution to get our processes working.
Love the product as it allows to manage customers, projects, contracts, finances and time management in the same application. Great list of features in each of this areas to manage them.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

I hate that one has to pay for customer support.
Tries to do too many things and fails at most of them.
Support is very poor and only available via email. It can take a day for a response and I find myself having a week long back and forth on something that would take just a few minutes via phone.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features68
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Filtered Views
  • Financial Analysis
  • Forecasting
  • Full Text Search
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multiple Projects
  • Opportunity Management
  • Order Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Product Catalog
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Task Planning
  • Task Tracking
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Timesheets
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features71
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Filtered Views
  • Financial Analysis
  • Forecasting
  • Full Text Search
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multiple Projects
  • Opportunity Management
  • Order Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Product Catalog
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Task Planning
  • Task Tracking
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Timesheets
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations55
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptivo vs. Accelo

See how Apptivo and Accelo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.