Apptivo vs Bitrix24 Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

245

163

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

160

169

66

12

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.
It was a amazing task management and information management software. We can save over business contacts and other related details in this software.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features68
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Chat
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Tracking
  • Feedback Collection
  • File Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Help Desk Management
  • Instant Messaging
  • Invoice Management
  • Job Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mail Merge
  • Meeting Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Offline Access
  • Opportunity Management
  • Order Management
  • Organizational Charting
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management
  • Total features90
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Chat
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Tracking
  • Feedback Collection
  • File Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Help Desk Management
  • Instant Messaging
  • Invoice Management
  • Job Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mail Merge
  • Meeting Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Offline Access
  • Opportunity Management
  • Order Management
  • Organizational Charting
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations61
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptivo vs. Bitrix24

See how Apptivo and Bitrix24 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.