Apptivo vs HoneyBook Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

246

165

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

261

22

5

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

I LOVE how user-friendly it is. Customer service is AMAZING, I've had two different representatives reach out to me and make sure I was comfortable using the software (Thanks Mak and Lily!).
I love how you put what you need and the vendors reaches out to me with their quotes and availabilities. It makes comparing quotes easy and payment function is also built in so it feels secure.
Having a solid on-boarding process is crucial, and having HoneyBook helped me up my game SO much. I love, love, love how confident I feel in my processes, especially my on-boarding process.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

My only complaint, which is more of a personal preference than a complaint, is that the invoice templates are a bit difficult to figure out when you begin using them.
After a disagreement about drapery our wedding planner quit and refused to return our money and deleted all information off honeybook immediately.
Very confusing switching over. I have been running my client management for over 4 years on my own.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features68
  • API
  • Activity Dashboard
  • Activity Management
  • Audit Trail
  • Auto-Responders
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Meeting Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Receiving
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Planning
  • Territory Management
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features29
  • API
  • Activity Dashboard
  • Activity Management
  • Audit Trail
  • Auto-Responders
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Client Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Meeting Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Receiving
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Planning
  • Territory Management
  • Third Party Integration
  • Timesheets
  • To-Do List
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations78
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptivo vs. HoneyBook

See how Apptivo and HoneyBook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.