Apptivo vs PieSync Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

PieSync from HubSpot, helps you sync contacts between different cloud apps such as Pipedrive, ActiveCampaign, Salesforce,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

246

163

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

195

41

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I highly recommend this solution and am so happy we chose it.
I don't know if I've ever evangelized about a technology that I've cancelled before, but consider me a true believer. This is a superb company with a great product.
The two-way synchronization helps in reflecting the changes in one of the databases reflected in the other one. Custom field mapping is another robust feature which helps in improving investments.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

Even though mostly it’s users error but it is hard to determine the error with current system available. It should have more software programs in it.
I had to make some mistakes and start all over a couple of times before I figured it out, but I suppose that will happen with anything.
Whenever there is a lack of functionality, it is usually the fault of the the app that is being connected.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features68
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Integration
  • Document Storage
  • Duplicate Detection
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multiple User Accounts
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Supplier Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • Total features27
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Integration
  • Document Storage
  • Duplicate Detection
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multiple User Accounts
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Integration
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Supplier Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations218
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Apptivo

One Stop Business Management Solution

Reviewed 2 years ago

Support is trying very hard to address the challenges and I'm confident they will find a solution. We're going to give them 90 days before looking elsewhere. Overall, I feel that Apptivo can be a HUGE player in the Business Management arena as long as they work the bugs out and make it more friendly API wise. Would love to see it fully integrated with RingCentral so that we don't have to pay PieSync to do the integration, etc.

Pros

The software offers a solution to every business management challenge - EXCEPT SCHEDULING. They have a wonderful platform and I'm confident their users will find it valuable once the bugs are worked out.

Cons

Thre are a lot of bugs that cause the platform to not perform as intended. Double work is needed to overcome the challenges of buggy software so that's not an ideal situation. Seems to work better on Chrome than any other browser but not everyone HAS Chrome.

Vendor response

Hi Donna! First of all, thank you so much for taking the time to post this review. I am very glad to read that our support team provided great service. We would continue to provide all of our customers with the same amazing experience. We are working hard to overcome all the bugs and stabilize the tool. And regarding RingCentral we do already have intact connection between Apptivo and Ringcentral. For your reference please click on the link to know more about it. https://www.apptivo.com/answers/questions/13559/how-do-i-configure-the-ringcentral-integration You can always get us on online chat (24/7) or write a note to support@apptivo.com. Thanks again!

Apptivo vs. PieSync

See how Apptivo and PieSync stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.