Apptivo vs ConnectWise Sell Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

ConnectWise Sell increases quoting volume and wins. Integrated with top CRMs, automated workflows keep data visible, reporting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

246

165

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.1

(50)

5

4

3

2

1

23

16

6

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

The interface to distribution is good, real time on hand, pricing works great. Administration capability is strong.
Sell is a wonderful addition to our quoting process. Our customers love it too.
I like that it's linked to ConnectWise manage, and it automatically created an opportunity and updates it if you update the quote in ConnectWise Sell.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

The product screens are vague they do not mirror the connectwise product screens. Which can make it difficult to work with.
Tech support after the training is horrible, seconds to get a auto response and days to get a human being to talk to you.
Currently there is a problem with back-end connectivity resetting causing you to lose your work. Be sure to save often because it happens several times throughout the day and can get very frustrating.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features68
  • API
  • Activity Dashboard
  • Activity Management
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Configurable Workflow
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Data
  • Receiving
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Supplier Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Video Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features14
  • API
  • Activity Dashboard
  • Activity Management
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Configurable Workflow
  • Contact Management
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Email Integration
  • Email Templates
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Quote Management
  • Real Time Data
  • Receiving
  • Reminders
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Supplier Management
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Video Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptivo vs. ConnectWise Sell

See how Apptivo and ConnectWise Sell stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.