Apptivo vs Salesforce Sales Cloud Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

246

165

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

7,825

5,339

1,287

231

131

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

I like the fact that the website its pretty straight forward on what you need to do. But it would be great to see a video on how to do things on the software that most people aren't aware of.
I love how easy it is to store and navigate my files. I used this for business purposes and happy with the cloud.
It has a great customer support team that is very hands-on if you need it. It has so many great extension products that can help further your sales needs.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

Never reloads, no one wants to use it, we lack most of the main functionalities that other companies have, they rolled it out too soon. The program is horrendous.
As a user at a startup, once you have made a lot of decisions with the CRM, it is hard to backtrack. But that is a company problem not a software problem.
I hate that all the offers don’t show u less you are really specific in your search. I also hate they my company is really doing away with the software.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features68
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • Budgeting
  • Business Intelligence
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Estimating
  • Event Tracking
  • Expense Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Social Media Integration
  • Supplier Management
  • Task Tracking
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Version Control
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features63
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • Budgeting
  • Business Intelligence
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Estimating
  • Event Tracking
  • Expense Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Invoice Management
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Social Media Integration
  • Supplier Management
  • Task Tracking
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Version Control
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1283
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Salesforce Sales Cloud

Defacto cloud CRM go-to software!

Reviewed 2 years ago
Pros

Mention Salesforce and those who have used enterprise software over the past years would know what it is. The business model is based on a pay-as-you-use monthly subscription model which guarantees continuous revenue for Salesforce, which is ideal as continuous income is guaranteed. As for the product itself, Salesforce has become the "king" in CRM and lead generation, so much so that companies like SAP have had to revamp their own product and/or make acquisitions (Calledus, anyone?) to compete against this market leader. What I like about Salesforce is its user interface - currently second-to-none in my opinion, very easy to use and very intuitive.

Cons

There are many up and coming competitions in this space, each trying to nibble into the billion-dollar industry that Salesforce has garnered. Zoho, Apptivo and even SAP's recently announced cloud only C/4HANA aims to dethrone Salesforce from its current position as the CRM market leader. One gripe I have is the pricing of Salesforce - it is priced at a premium compared to Zoho and Apptivo, and it remains to be seen if SAP's C/4HANA can really compete.

Apptivo vs. Salesforce Sales Cloud

See how Apptivo and Salesforce Sales Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.