Apptivo vs vcita Comparison

Overview

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12.45/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

246

165

38

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

114

38

9

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

It is really hard to find fault. A brilliant company, very good software and a really responsive help desk that can answers questions, 24/7.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.

Pros

I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service.
Support very good except they are not interested when I ask them about integration with our CRM.
It’s good for keeping your business up and running. CRM is very nice and the mobile app is convenient.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.

Cons

Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service.
There were some combinations when making events and planning the calendar that took some tweaking. Sometimes there was a problem with calendar integration to all other calendars, but it was fixable.
No worries or things to improve at the moment.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • API
  • Activity Dashboard
  • Activity Management
  • Appointment Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Supplier Management
  • Team Calendars
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management
  • Total features42
  • API
  • Activity Dashboard
  • Activity Management
  • Appointment Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Full Text Search
  • Gantt Charts
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Help Desk Management
  • Invoice Management
  • Job Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Supplier Management
  • Team Calendars
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptivo vs. vcita

See how Apptivo and vcita stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.