Apptoto vs Relatient Comparison

Overview

Apptoto is an automated appointment reminder solution that connects with existing calendars, extracts contacts, and sends...

Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(30)

5

4

3

2

1

21

7

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(19)

5

4

3

2

1

14

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The staff have been amazing- Very helpful and supportive. It has beeen a natural progression that was much needed.
My experience with Apptoto has been absolutely awesome. It has saved me money and made my job so much easier.
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

Pros

The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
We really love Relatient. It does a great job at doing what it does.

Cons

The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars.
It is current the 26th of July and I lost service on the 11th of July.
Occasionally it will pick the wrong contact for the message, but those issues are rare.

Cons

Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.
Patients, from time to time, complain that they get to many reminders.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features20
  • Activity Dashboard
  • Analytics
  • Application Integration
  • Appointment Management
  • Approval Process Control
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Data Import
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Voice Mail
  • iCalendar Support
  • Total features37
  • Activity Dashboard
  • Analytics
  • Application Integration
  • Appointment Management
  • Approval Process Control
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Chat
  • Client Portal
  • Collections Management
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Data Import
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Feedback Collection
  • HIPAA Compliance
  • Instant Messaging
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Retention Management
  • Secure Login
  • Self Service Portal
  • Survey Management
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Voice Mail
  • iCalendar Support

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptoto vs. Relatient

See how Apptoto and Relatient stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.