Apptoto Features

Apptoto

Automated appointment messaging service

4.62/5 (34 reviews)

Competitor Feature Comparison

API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real Time Notifications
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App
API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real Time Notifications
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App
API
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Reminders
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Confirmation/Reminders
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Language
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Scheduling
Payment Processing
Payment Reminders
Performance Metrics
Practice Management
Real Time Notifications
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
SMS Messaging
SMS Reminders
Scheduling
Social Media Integration
Sport Coaching
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App

Apptoto Feature Reviews

25 reviewers had the following to say about Apptoto's features:

Jonathon R.

Very helpful team

2020-01-31

Pros

This software is very easy to use, and the customer support is wonderful.

Cons

It would be nice to have a slightly more customizable notification template

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn H.

Works Well

2018-12-20

Pros

Integrates with Google Calendar, no hiccups, easy to use.

Cons

Backend notification wasn't there.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Go-Cort


Hi, thanks for using Apptoto! Are you looking for webhooks? We do have that as a feature actually. Contact support@apptoto.com and we would be happy to set that up with you!

Read more
Stephen S.

Awesome and Affordably Complete Appointment Reminder Platform

2018-11-19

It has saved me money and made my job so much easier! I love this product/service!

Pros

Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email.

Cons

But, if I must pick something, it would be to make the interface more colorful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katrina J.

Great for text communication, a little steep learning curve on calendar reminders but worth it

2021-04-23

Been create to confirm/reschedule appointments and send quick texts to clients and others.

Pros

Great for text communication, a little steep learning curve on calendar reminders but worth it for the price.

Cons

A bit of steep learning curve for the calendar reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sherril W.

Highly Recommend

2020-09-14

We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.

Pros

It is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.

Cons

There is nothing I didn't like about it. It did a great job for us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff B.

Great add-on for our business!

2019-02-20

Apptoto has been a great system for us to obtain confirmations for customer appointments and reminders for our clients.

Pros

It integrates seamlessly with Office365, easy to configure multiple message types, and has made our customer appointment process much smoother and more consistent.

Cons

Occasionally it will pick the wrong contact for the message, but those issues are rare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan H.

Cuts the monotony of reminder calls

2020-01-11

Apptoto is able to access information from your web based calendars and set and send reminders for any upcoming events.

Pros

So easy to set up and use, price point is very fair, multiple options for reminders, can integrate with lots of commonly used software.

Cons

The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars. This isn’t much of a hinderance to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ernest M.

Verified Reviewer

A great Appointment reminder app

2019-03-12

I have been using Apptoto for over 5 years now and have been very happy with it's performance and quality. It's great that the developers are constantly adding and enhancing features.

Pros

It integrates very well with Google Calendar.

Cons

There is no android app to use on phones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Kate N.

Makes confirming appointments easy!

2019-08-19

Pros

It also syncs with our Outlook calendar seamlessly.

Cons

The interface is a little difficult to navigate through.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen S.

Great, Robust Appointment Reminder and Booking Platform

2018-03-19

It also adds value to the services that you provide by offering customer/clients the appointment reminder feature and the ability to book appoints online.

Pros

Apptoto does pretty much everything: Voice, email, and SMS text appointment reminders that you can fully customize to your heart's content.

Cons

There also is minimal customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
kely l.

It's a good application

2018-06-20

It is very nice to have a reminder of appointments by SMS, voicemail, email ...

Pros

Being able to have access to SMS, email and voice messages as reminders, in addition to being able to reschedule appointments to the instangte is a great help, is an application that does not require much effort to give it utility since it is easy to work.

Cons

It seems to me that its cost is quite high, to be useful it must be with a larger organization, where it requires a permanent reminder due to the high demand for work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Go-Cort


Hi Kely,

Thank you so much for taking the time to leave us a positive review. We really appreciate the feedback. It helps us get better.

Read more
Santosh B.

Apptoto - Review

2019-11-06

- It is overall a good experience working with Apptoto application.

Pros

. - Apptoto has the ability to store template text messages and emails to send out to phone numbers and emails easily and efficiently

Cons

- The features can be more added in the application. - The application can be made more optimized. - The support can be more helpful and quickly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul W.

A Consistent Failure to Do What it Says It Does.

2019-07-26

Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy.

Pros

I love the features that the service provides, if only it would constantly work.

Cons

That is, for no warning it will stop pushing notifications to customers and updating your calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Go-Cort


Hello Paul,

We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again.

Apptoto Customer Success Team

Read more
Ileana V.

Appointments with Apptoto

2019-09-30

We utilize this program daily to manager our appointments for multiple locations throughout the U.S.

Pros

We like it because we can manage multiple calendars all in one location.

Cons

Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay C.

If your business evolves around a calendar...

2018-12-03

If your business evolves around a calendar, this is the app to have.

Pros

-Easy to use -Affordable - Synchronizes well with Google Calendar -After reminding the client, will marque event as REMINDED so you will know if someone received or not your reminders.

Cons

The only small problem I had within over a year of usage was that one time I needed customer assistance and took them over 24 hours to return my call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ilse Yolanda R.

Apptoto is an all in app. You can organize almost everything from there!

2018-04-19

It helps them to not forget meetings, this way for customers and clients.

Pros

Using voice, email, and SMS text as appointment reminders is very usefull.

Cons

This app is kind of expensive. If you need something for few people, it would be ok, but if you have a big company, this is not the best option for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason S.

Great Appointment Reminder Product: simple enough to use for regular users, powerful enough for devs

2018-10-05

Pros

When it came time to fully automate the calls and integrate with our internal CRM, the system was powerful enough to do it. 1 hour support call accomplished quickly and correctly.

Cons

The software is actually more powerful than it seems. Much of the power is hidden behind some checkboxes and hidden pages that aren't easily accessible unless you know where to look. A support call with the original founder helped me find some of these hidden features. One other small quibble: the voice synthesizer is a bit finicky. We had a hard time getting it to say our firm's name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jesse C.

Works great!

2019-04-23

Apptoto sends a text message to our customers to remind them of their appointments with us.

Pros

The functionality works great. Allows you to test all of your messages before implementing them!

Cons

Setting the system up can be a little confusing at first but once you understand it's easy. Programming the messages may be difficult depending on how familiar you are with the idea.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michal F.

Life saver

2018-10-16

Absolutely 100% thumbs up!!!

Pros

Easy to use, great customer service. Been saving us lots of headaches with confirming apt's etc.

Cons

Nothing - this thing works and it's a must for any Real estate, Insurance business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike G.

Needed Appointment Setting Tool

2019-08-09

Pros

Take the need for a person to individually schedule each appointment with new and existing customers.

Cons

The software is not intuitive to set up and use right away even with the videos and customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaime G.

Excellent functional software

2021-01-12

I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.

Pros

I'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.

Cons

I liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William A.

Amazing support team to back up a simple yet robust platform

2018-05-17

Multiple booking pages so I can separate our offerings into dedicated pages. Ability to charge for appointments. Campaign features to drum up more business. No restrictions on fulfilling my agencies needs with the features of the software. Great relationship with the support team and help desk.

Pros

Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.

Cons

The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it. Now that's a great team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Go-Cort


William, thank you for your review. We really appreciate the positive feedback.

Read more
Ann D.

Great update for our clinic

2021-10-20

Very happy.

Pros

Puts appointments times right where our customers will be most likely to see them...on their phone!

Cons

Names sometimes auto load and sometimes don't.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex C.

This app is perfect for my small business.

2020-01-31

The CUSTOMER SERVICE its AMAZING!

Pros

My not show or cancelled appointments have reduced drastically, I would say 90%.

Cons

It is kind of confusing to operate. Need to be nore user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abraham A.

Your business needs this.

2019-11-21

I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros

You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons

I would say the user interface could improve but that is always the case with every SAAS I've used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more