APRO CRM vs Ricochet360 Comparison

Overview

APRO CRM is a cloud-based customer relationship (CRM) management platform, which helps small to medium firms automate lead...

Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(21)

5

4

3

2

1

20

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features45
  • API
  • Access Control
  • Activity Dashboard
  • Analytics
  • Answering Machine Detection
  • Attendance Management
  • Auto-Dialer
  • Auto-Matching
  • Automated Sales
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Scheduling
  • Channel Management
  • Client Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Customizable Templates
  • Direct Mail Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Employee Reward Programs
  • Escalation Management
  • HR Management
  • IVR / Voice Recognition
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Permission Management
  • Pipeline Reports
  • Predictive Dialer
  • Progressive Dialing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Tracking
  • Template Management
  • Territory Management
  • Text to Speech
  • Voice Mail
  • Workflow Management
  • Total features54
  • API
  • Access Control
  • Activity Dashboard
  • Analytics
  • Answering Machine Detection
  • Attendance Management
  • Auto-Dialer
  • Auto-Matching
  • Automated Sales
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Scheduling
  • Channel Management
  • Client Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Customizable Templates
  • Direct Mail Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Employee Reward Programs
  • Escalation Management
  • HR Management
  • IVR / Voice Recognition
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Permission Management
  • Pipeline Reports
  • Predictive Dialer
  • Progressive Dialing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Tracking
  • Template Management
  • Territory Management
  • Text to Speech
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

APRO CRM vs. Ricochet360

See how APRO CRM and Ricochet360 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.