What is AquaCRM Software?The main functional areas of Aqua CRM:
Sales Automation (SA): is an important CRM function that streamlines and enhances the operations of your sales process. SA includes the key activities needed by your sales team including Lead Management, Opportunity Management, Account & Contact Management, Sales Pipeline Management, Sales Forecasting, Sales Analytics, and more.
Marketing Automation: provides Campaign Management, E-mail Marketing, Online Lead capture and Product Management; specifically useful for your organization-wide marketing requirements. You can also use other marketing-related modules, such as Calendaring, Contact Management, and Document Management and so on.
Activity Management: record and catalogue all the interactions you have with your customers, suppliers and prospects. Emails, Documents, Quotes, Proposals, Invoices, telephone calls, meetings and tasks etc. All activities can be recorded and are available for searching and analysis.
Customer Support & Service: Aqua CRM provides enterprise quality Customer Support & Service features, such as Ticket Management, Knowledge Management, Customer Self-Service Portal, Reports, and Support Statistics specifically useful for your organization’s customer support force. You can also use other customer support-related modules, such as Products, Activity Management, Calendar, Contact Management, Project Management and others.
Product and Inventory Management: Aqua CRM extends beyond traditional CRM to provide complete sales and product life-cycle management by integrating Inventory Management functions, such as Products, Price Books, Vendors, Sales Quotes, Purchase Orders, Sales Orders and Invoices with the conventional CRM modules, such as Leads, Accounts & Contacts, and Opportunities. Using Aqua CRM you can achieve seamless integration between pre-sales and post-sales activities in a single application.
In addition to the comprehensive CRM feature set above, there's another aspect of Aqua that, in our opinion, really sets it apart from other systems. Aqua CRM is extremely customizable:
You can add, delete and rename almost every field of the CRM to suit your company's terminology and procedures.
You can add new fields, pick lists, and entire blocks of information capture within almost any module on the system.
You can configure Aqua CRM to use your own numbering schemes for things like invoices for example.
You can create custom fields and add your own formulae to provide dynamic data that is always up-to-date and specifically valuable to your business.
You can create custom workflows to perform some arbitrary function when a specified event occurs.
Users may configure their own filters to display information the way they want it displayed.
Software by AquaOrange Software Co., LTDwww.aquacrmsoftware.com