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Yonyx

Decision tree driven Interactive guides for customer service

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Yonyx Alternatives

How do Yonyx alternatives compare?

Zingtree and Zendesk stand out as its top competitors based on similarity, popularity and user reviews. When comparing Yonyx to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with monday.com as the runner-up, and Yonyx ranking 25th place. Salesforce Sales Cloud has the most reviews with a total of 16,528, while Yonyx has 120. Users say Salesforce Sales Cloud tops the list for value for money followed by Zoho CRM, while Yonyx comes in 27th. Users also say Salesforce Sales Cloud and monday.com are the easiest to use, while Yonyx takes 23rd place.

What are the top 5 alternatives to Yonyx?


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Yonyx

Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

Features

Total

Zingtree logo
Yonyx logo

18

61

35

features in common

18

features in common

Zingtree logo

Zingtree's unique features

  • Support Ticket Management

  • Activity Tracking

  • Customizable Branding

  • Business Process Automation

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • Routing

  • Web-based Deployment

  • Full Text Search

Starting from

$25/month

Value for money

Zingtree logo
4.4

0.3

Yonyx logo
4.7

What users say about Zingtree's value for money

I like that it is super customizable. I can make it look like pretty much anything and can tweak it to fit my different departments.

SV

Sabriena V.

The customer support is amazing. I also like the layout of the logic on the overview page - it makes it very easy to follow.

AR

Anonymous Reviewer

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Yonyx logo

26

178

35

features in common

26

features in common

Zendesk logo

Zendesk's unique features

  • Customer Management

  • Negative Feedback Management

  • Queue Management

  • Blended Call Center

Yonyx logo

Yonyx's unique features

  • Web-based Deployment

  • Internal Chat Integration

  • Reporting/Analytics

  • Access Controls/Permissions

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.6

Yonyx logo
4.7

What users say about Zendesk's value for money

I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.

AR

Anonymous Reviewer

Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.

AR

Anonymous Reviewer

Wix Answers logo

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Features

Total

Wix Answers logo
Yonyx logo

22

88

35

features in common

22

features in common

Wix Answers logo

Wix Answers' unique features

  • Geotargeting

  • Task Management

  • Activity Dashboard

  • Reporting & Statistics

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • WYSIWYG Editor

  • Web-based Deployment

  • Request Escalation

Starting from

$24/month

Value for money

Wix Answers logo
4.4

0.3

Yonyx logo
4.7

What users say about Wix Answers' value for money

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Freshdesk logo

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Yonyx logo

22

117

35

features in common

22

features in common

Freshdesk logo

Freshdesk's unique features

  • Email Tracking

  • Single Sign On

  • Project Time Tracking

  • Summary Reports

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • Help Desk Management

  • Web-based Deployment

  • WYSIWYG Editor

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.3

Yonyx logo
4.7

What users say about Freshdesk's value for money

We are extremely happy for the speed and capability that Freshdesk has passed on to our affiliation. It's helping us with guaranteeing fabulous customer support with less pressing factor.

Sara B.

Overall, Freshdesk is an awesome solution for a tedious task. I recommend it to all my friends in the industry.

AR

Anonymous Reviewer

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(532)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
Yonyx logo

21

181

35

features in common

21

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Customizable Templates

  • Project Management

  • Social Media Monitoring

  • GIS Integration

Yonyx logo

Yonyx's unique features

  • Text Editing

  • Customer Service Analytics

  • FAQ

  • Content Management

Value for money

Salesforce Service Cloud logo
4.1

0.6

Yonyx logo
4.7

What users say about Salesforce Service Cloud's value for money

I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.

AR

Anonymous Reviewer

I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.

EO

Elaida O.

Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Yonyx logo

19

136

35

features in common

19

features in common

Vivantio logo

Vivantio's unique features

  • Calendar Management

  • Real Time Analytics

  • Communication Management

  • Inbox Management

Yonyx logo

Yonyx's unique features

  • WYSIWYG Editor

  • Routing

  • Call Scripting

  • Cataloging/Categorization

Starting from

$42/year

Value for money

Vivantio logo
4.2

0.5

Yonyx logo
4.7

What users say about Vivantio's value for money

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
Yonyx logo

27

145

35

features in common

27

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Real Time Notifications

  • Queue Management

  • Workflow Configuration

  • Email Templates

Yonyx logo

Yonyx's unique features

  • WYSIWYG Editor

  • Web-based Deployment

  • Internal Chat Integration

  • Request Escalation

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

Yonyx logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Bitrix24 logo

Bitrix24

4.0
(496)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
Yonyx logo

28

365

35

features in common

28

features in common

Bitrix24 logo

Bitrix24's unique features

  • Team Chat

  • Client Database

  • Message Personalization

  • Automatic Call Distribution

Yonyx logo

Yonyx's unique features

  • Request Escalation

  • Search/Filter

  • Knowledge Base Management

  • Rules-Based Workflow

Starting from

$49/month

Value for money

Bitrix24 logo
4.2

0.5

Yonyx logo
4.7

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

Features

Total

DeskPRO logo
Yonyx logo

25

135

35

features in common

25

features in common

DeskPRO logo

DeskPRO's unique features

  • Macros/Templated Responses

  • Commenting/Notes

  • SMS Messaging

  • Real Time Data

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • Request Escalation

  • Web-based Deployment

  • Internal Chat Integration

Starting from

$29/month

Value for money

DeskPRO logo
4.5

0.2

Yonyx logo
4.7

What users say about DeskPRO's value for money

Deskpro can handle multibrand & multi-language, easy to add dynamic views with filters, overal very nice interface is fun to work with, support from the team at Deskpro is really good.

Lieven E.

The user interface is simple to use and our agents and users appreciate the levels of uptime offered by DeskPro. The support is fantastic, personalised to us and responsive.

AI

Andrew I.

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
Yonyx logo

29

193

35

features in common

29

features in common

User.com logo

User.com's unique features

  • Web Forms

  • Contact Database

  • Campaign Scheduling

  • Mobile Coupons

Yonyx logo

Yonyx's unique features

  • FAQ

  • Opportunity Management

  • Decision Support

  • Virtual Assistant

Value for money

User.com logo
4.6

0.1

Yonyx logo
4.7

What users say about User.com's value for money

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

Akio.CX logo

Akio.CX

(0)

Multi-channel customer relations management platform

Features

Total

Akio.CX logo
Yonyx logo

22

112

35

features in common

22

features in common

Akio.CX logo

Akio.CX's unique features

  • Progressive Dialer

  • Review Notification

  • Dashboard Creation

  • Outbound Call Center

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • WYSIWYG Editor

  • Web-based Deployment

  • Request Escalation

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Yonyx logo

26

165

35

features in common

26

features in common

LiveAgent logo

LiveAgent's unique features

  • Real-time Consumer-facing Chat

  • Transcripts/Chat History

  • Customer History

  • Callback Scheduling

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • Internal Chat Integration

  • Search/Filter

  • Virtual Assistant

Starting from

$15/month

Value for money

LiveAgent logo
4.7
Yonyx logo
4.7

What users say about LiveAgent's value for money

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.

MP

Mark P.

Issuetrak logo

Issuetrak

4.5
(157)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
Yonyx logo

17

108

35

features in common

17

features in common

Issuetrak logo

Issuetrak's unique features

  • Dashboard Creation

  • Multi-Channel Communication

  • Customer Complaint Tracking

  • Service Reporting

Yonyx logo

Yonyx's unique features

  • Search/Filter

  • Cataloging/Categorization

  • Call Scripting

  • FAQ

Starting from

$59/month

Value for money

Issuetrak logo
4.5

0.2

Yonyx logo
4.7

What users say about Issuetrak's value for money

It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.

Alexis T.

They are very responsive, helpful, and knowledgeable. I wish all companies had support this good.

BT

Bradd T.

C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

Features

Total

C2 ATOM logo
Yonyx logo

21

124

35

features in common

21

features in common

C2 ATOM logo

C2 ATOM's unique features

  • Reporting & Statistics

  • Activity Dashboard

  • Audit Trail

  • Macros/Templated Responses

Yonyx logo

Yonyx's unique features

  • Website Integration

  • Routing

  • FAQ

  • Knowledge Management

Starting from

$40/month

Value for money

C2 ATOM logo
4.2

0.5

Yonyx logo
4.7

What users say about C2 ATOM's value for money

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.

SL

Sandhya L.

This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.

RT

Rachelle T.

Astute Agent logo

Astute Agent

(0)

Cloud-based CRM software for contact center agents

Features

Total

Astute Agent logo
Yonyx logo

20

49

35

features in common

20

features in common

Astute Agent logo

Astute Agent's unique features

  • Email Marketing

  • Calendar/Reminder System

  • Social Media Integration

  • Multi-Channel Marketing

Yonyx logo

Yonyx's unique features

  • Rules-Based Workflow

  • Content Management

  • Collaboration Tools

  • Document Storage

Helpshift logo

Helpshift

3.9
(27)

Digital customer service platform and ticketing system

Features

Total

Helpshift logo
Yonyx logo

18

86

35

features in common

18

features in common

Helpshift logo

Helpshift's unique features

  • Automated Routing

  • Customer History

  • Call Routing

  • Multi-Channel Communication

Yonyx logo

Yonyx's unique features

  • Computer Telephony Integration

  • Knowledge Management

  • Call Scripting

  • Inbound Call Center

Value for money

Helpshift logo
3.8

0.9

Yonyx logo
4.7

What users say about Helpshift's value for money

We've had good customer support and their custom pricing, although more expensive than other solutions, is worth it. The ease of use and integration in-app and with push notifications is excellent.

SZ

Sue Zann T.

The service itself is of good level, especially the integration in the game is of good value. Also the different tag options make it easy to prioritize the answering of the issues.

MP

Marcel P.

Supportbench logo

Supportbench

4.6
(18)

A Modern B2B Helpdesk CRM Software.

Features

Total

Supportbench logo
Yonyx logo

22

90

35

features in common

22

features in common

Supportbench logo

Supportbench's unique features

  • SSL Security

  • Customizable Fields

  • Queue Management

  • Template Management

Yonyx logo

Yonyx's unique features

  • Routing

  • FAQ

  • Knowledge Management

  • Inbound Call Center

Value for money

Supportbench logo
4.7
Yonyx logo
4.7

What users say about Supportbench's value for money

Amazing, I'd highly recommend it if you want a quick turnaround and solid immediate results.

FS

Floyd S.

It has addressed all our current help desk requirements and looks like it's capable of growing with us as we take on more staff and improve our process.

AR

Anonymous Reviewer

HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

Features

Total

HelpCrunch logo
Yonyx logo

22

75

35

features in common

22

features in common

HelpCrunch logo

HelpCrunch's unique features

  • Monitoring

  • Surveys & Feedback

  • Mobile Access

  • Auto-Responders

Yonyx logo

Yonyx's unique features

  • Web-based Deployment

  • WYSIWYG Editor

  • Computer Telephony Integration

  • Request Escalation

Starting from

$15/month

Value for money

HelpCrunch logo
4.8

0.1

Yonyx logo
4.7

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.

LS

Lewis S.

HelpCrunch was the clear choice for me because of their value for money services, compared to other expensive Support systems. They are continually improving and adding features which is great.

MH

Max H.

Helprace logo

Helprace

4.7
(7)

All-in-one customer service solution

Features

Total

Helprace logo
Yonyx logo

22

87

35

features in common

22

features in common

Helprace logo

Helprace's unique features

  • SSL Security

  • Customer History

  • Ideation

  • Reporting & Statistics

Yonyx logo

Yonyx's unique features

  • Opportunity Management

  • Help Desk Management

  • Web-based Deployment

  • CRM

Kayako logo

Kayako

4.0
(159)

Unified customer service platform

Features

Total

Kayako logo
Yonyx logo

18

76

35

features in common

18

features in common

Kayako logo

Kayako's unique features

  • Issue Auditing

  • Live Chat

  • Availability Management

  • Change Management

Yonyx logo

Yonyx's unique features

  • Web-based Deployment

  • Knowledge Management

  • Computer Telephony Integration

  • Full Text Search

Starting from

$15/month

Value for money

Kayako logo
3.8

0.9

Yonyx logo
4.7

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(521)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
Yonyx logo

16

93

35

features in common

16

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk's unique features

  • Asset Tracking

  • Customizable Fields

  • Drag & Drop

  • Activity Tracking

Yonyx logo

Yonyx's unique features

  • Computer Telephony Integration

  • Routing

  • Search/Filter

  • Full Text Search

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5

0.2

Yonyx logo
4.7

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.

JJ

Jeffrey J.

Ticketing system, knowledge base and inventory management are all awesome and constantly improving. And the metrics are great to help justify budgets to upper management, and show trends.

PS

Paul S.

HappyFox Help Desk logo

HappyFox Help Desk

4.6
(86)

Helpdesk, customer support software

Features

Total

HappyFox Help Desk logo
Yonyx logo

21

75

35

features in common

21

features in common

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Negative Feedback Management

  • Alerts/Notifications

  • Customer Complaint Tracking

  • Customizable Templates

Yonyx logo

Yonyx's unique features

  • Website Integration

  • Opportunity Management

  • Inbound Call Center

  • Web-based Deployment

Starting from

$29/month

Value for money

HappyFox Help Desk logo
4.5

0.2

Yonyx logo
4.7

What users say about HappyFox Help Desk's value for money

It's easy to use across teams, easy to view data and easy to customize for our needs. There is also a wonderful help team that was instrumental in getting us set up and functioning as we needed.

KR

Kelsey R.

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

JIRA Service Management logo

JIRA Service Management

4.4
(278)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Yonyx logo

17

92

35

features in common

17

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • Client Portal

  • Real-time Updates

  • Customizable Forms

  • Supports Agile

Yonyx logo

Yonyx's unique features

  • Web-based Deployment

  • Virtual Assistant

  • Computer Telephony Integration

  • Full Text Search

Starting from

$20/month

Value for money

JIRA Service Management logo
4.2

0.5

Yonyx logo
4.7

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Agile CRM logo

Agile CRM

4.1
(420)

Sales and marketing CRM for growing businesses

Features

Total

Agile CRM logo
Yonyx logo

28

233

35

features in common

28

features in common

Agile CRM logo

Agile CRM's unique features

  • Campaign Management

  • Call Routing

  • Activity Tracking

  • Customizable Branding

Yonyx logo

Yonyx's unique features

  • Text Editing

  • Full Text Search

  • Access Controls/Permissions

  • Rules-Based Workflow

Starting from

$8.99/month

Value for money

Agile CRM logo
4.1

0.6

Yonyx logo
4.7

What users say about Agile CRM's value for money

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Dd

Danie d.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

Efficy CRM logo

Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

Features

Total

Efficy CRM logo
Yonyx logo

21

134

35

features in common

21

features in common

Efficy CRM logo

Efficy CRM's unique features

  • Reporting & Statistics

  • Queue Management

  • Campaign Segmentation

  • Milestone Tracking

Yonyx logo

Yonyx's unique features

  • Website Integration

  • Virtual Assistant

  • Help Desk Management

  • Routing

Starting from

20/month

Value for money

Efficy CRM logo
4.4

0.3

Yonyx logo
4.7

What users say about Efficy CRM's value for money

We are growing, fast and faster. Handling always more projects in a smooth and pleasant usage thanks to its high customization ability that allowed to perfectly fit our business.

PP

Pascal P.

EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand.

MR

Marjorie R.

EcholoN logo

EcholoN

4.7
(31)

Help desk software for managing customer service processes

Features

Total

EcholoN logo
Yonyx logo

19

180

35

features in common

19

features in common

EcholoN logo

EcholoN's unique features

  • Customizable Templates

  • Release Management

  • Template Management

  • Mobile Access

Yonyx logo

Yonyx's unique features

  • Request Escalation

  • Content Management

  • Full Text Search

  • Opportunity Management

Gladly logo

Gladly

4.9
(16)

Gladly is a Cloud-based customer service platform

Features

Total

Gladly logo
Yonyx logo

17

83

35

features in common

17

features in common

Gladly logo

Gladly's unique features

  • Live Chat

  • SMS Messaging

  • Mobile Access

  • Automated Routing

Yonyx logo

Yonyx's unique features

  • Search/Filter

  • Virtual Assistant

  • Full Text Search

  • Collaboration Tools

Starting from

$38

Value for money

Gladly logo
4.8

0.1

Yonyx logo
4.7

What users say about Gladly's value for money

I loved the ability to communicate with our customers with ease. It also easy to organize your inbox which is convenient.

MW

Maya W.

Gladly is fairly easy to use and is pretty successful at labeling calls. The label system and answer system are helpful as well.

MS

Melody S.

UJET logo

UJET

4.5
(112)

Customer interaction & support platform with CRM integration

Features

Total

UJET logo
Yonyx logo

9

60

35

features in common

9

features in common

UJET logo

UJET's unique features

  • Canned Responses

  • Outbound Call Center

  • Voice Mail

  • Surveys & Feedback

Yonyx logo

Yonyx's unique features

  • Workflow Management

  • Email Management

  • Performance Metrics

  • Content Management

Value for money

UJET logo
4.7
Yonyx logo
4.7

What users say about UJET's value for money

Through configurable tables, we can create the perfect set up immediately and directly. The best part however, is that Ujet offers services designed to wow customers while saving money.

KO

Kim O.

I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so.

ma

malik a.

Enghouse eKMS logo

Enghouse eKMS

4.2
(12)

Internal & external knowledge base and forum management

Features

Total

Enghouse eKMS logo
Yonyx logo

9

19

35

features in common

9

features in common

Enghouse eKMS logo

Enghouse eKMS's unique features

  • Customizable Forms

  • Commenting/Notes

  • Content Library

  • Interaction Tracking

Yonyx logo

Yonyx's unique features

  • Workflow Management

  • Email Management

  • Call Center Management

  • Document Storage

Value for money

Enghouse eKMS logo
0.0

4.7

Yonyx logo
4.7

What users say about Enghouse eKMS's value for money

SmartSupport is a great product at a very good price point. Everyone at Safeharbor is a joy to work with and they delivered on everything the promised.

FY

Faisal Y.

The Safeharbor support team has provided excellent service by training during conversion, helping to improve our site, and answering questions whenever necessary.

KW

Kim W.

UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

Features

Total

UseResponse logo
Yonyx logo

19

104

35

features in common

19

features in common

UseResponse logo

UseResponse's unique features

  • Real Time Notifications

  • Surveys & Feedback

  • Real Time Analytics

  • Chatbot

Yonyx logo

Yonyx's unique features

  • WYSIWYG Editor

  • Virtual Assistant

  • Computer Telephony Integration

  • Routing

Starting from

$149/month

Value for money

UseResponse logo
4.8

0.1

Yonyx logo
4.7

What users say about UseResponse's value for money

My experience with the tool is very good, it has allied a lot of stress around here, therefore, I just complain about the amount we paid. But the tool itself is perfect and is being of good help.

Pedro B.

It's a good mature feature set and was fairly straight-forward to setup. They customized our Wishlist as an enterprise solution and we were impressed with the results.

BS

Brian S.

Groove logo

Groove

4.4
(64)

Support, Simplified.

Features

Total

Groove logo
Yonyx logo

19

56

35

features in common

19

features in common

Groove logo

Groove's unique features

  • Customizable Branding

  • Negative Feedback Management

  • Sentiment Analysis

  • Live Chat

Yonyx logo

Yonyx's unique features

  • Help Desk Management

  • Routing

  • Call Scripting

  • Customer Service Analytics

Starting from

$12/month

Value for money

Groove logo
4.4

0.3