Yonyx vs Abtrac Comparison

Overview

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

Abtrac is a project planning & management solution for architects, engineers, designers, planners, surveyors & other professional...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$60.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(96)

5

4

3

2

1

76

19

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

(12)

5

4

3

2

1

6

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Pros

Wonderful Abtrac staff to work with. The technical staff are excellent - professional, knowledgeable, patient, efficient and extremely helpful.
Real time cost of projects, collection of WIP, ability to write on and off against projects, invoicing and reporting functions are fantastic.
It is very user friendly and logical to use. The support staff are easy to contact and incredibly knowledgeable and helpful.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.

Cons

The speed can be slow, this is also what i hear other staff complain about also.
Sometimes a bit of a pause when the internet isn't going well. Having to log in when you've been doing something else is a bit of a pain at times.
Adding addresses is confusing - e.g. if you use the post code line, it does not come up in the address.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features10
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • CRM Integration
  • Call Center Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • HR Management
  • Help Desk Management
  • Invoice Management
  • Knowledge Base Management
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management
  • Total features45
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • CRM Integration
  • Call Center Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • HR Management
  • Help Desk Management
  • Invoice Management
  • Knowledge Base Management
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Yonyx vs. Abtrac

See how Yonyx and Abtrac stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.