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Zendesk Sell vs AccuLynx Comparison

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Overview

Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis,...

Category Leaders

AccuLynx is a web-based business management software designed for speciality trade contractors, particularly roofing & exterior...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

73

42

8

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

295

172

18

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

We liked Base because it does not cost too much and it is good with history. It also plugs with dropbox which is a good feature.
Base CRM has the best mobile apps seamless integrations with phonecalls, emails. Best feautures are Contactclipper, Outlook plugin, gmail support and superb integrations with other webbased apps.
If you are already a Zendesk user, then I definitely recommend choosing Zendesk Sell as a way to expand reach and get higher quality leads. As with Zendesk, I love the simplicity of the program.

Pros

The text features are nice for quick and easy communication with clients and leads, the email automations allow us to send our leads important information that could help us close deals.
I appreciate the help before and during the process of rolling out usage. The people are always available and friendly.
It is the most comprehensive, out of the box solution for our roofing business. We love the integration of ABC supply.

Cons

Zendesk has the worst customer service, which is crazy because they are a customer service platform. Not many third-party integrations.
Google apps sync is really bad, users all over the world complain about the very poor solution already since 2013 but base doesn't do anything about it.
Wanted to give this system a chance but the code is so bad and the amount of times things break or functionality doesn't work is shocking. Upgraded our service and half the stuff stopped working.

Cons

The learning curve was just too hard for some of my coworkers. I believe the vast array of features and tools provided were intimidating for them.
The mobile access from a standard user's access was terrible.
I desperately want this functionality and not having this feature does make me consider switching applications in the future.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Aerial Measurement
  • Alerts/Notifications
  • Auto-Dialer
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Budget Control
  • Budget Tracking/Job Costing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Campaign Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commission Calculations
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Conversion Rate Optimization
  • Cost Estimating
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Estimating
  • Event Triggered Actions
  • FAQ
  • For Sales Teams/Organizations
  • Forecasting
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Goal Setting / Tracking
  • Inbox Management
  • Inspection Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Mail Merge
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Opportunity Management
  • Organizational Charting
  • Performance Management
  • Performance Metrics
  • Permit Management
  • Photo Capture
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Project Management
  • Project Tracking
  • Proposal Management
  • Prospecting Tools
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quota Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Residential
  • Role-Based Permissions
  • Routing
  • Sales Approval
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Subcontractor Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • User Profiles
  • Visitor Management
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Work Order Management
  • Workflow Management
  • XML / RSS
  • Total features50
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Aerial Measurement
  • Alerts/Notifications
  • Auto-Dialer
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Budget Control
  • Budget Tracking/Job Costing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Campaign Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commission Calculations
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Conversion Rate Optimization
  • Cost Estimating
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Estimating
  • Event Triggered Actions
  • FAQ
  • For Sales Teams/Organizations
  • Forecasting
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Goal Setting / Tracking
  • Inbox Management
  • Inspection Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Mail Merge
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Opportunity Management
  • Organizational Charting
  • Performance Management
  • Performance Metrics
  • Permit Management
  • Photo Capture
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Project Management
  • Project Tracking
  • Proposal Management
  • Prospecting Tools
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quota Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Residential
  • Role-Based Permissions
  • Routing
  • Sales Approval
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Subcontractor Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • User Profiles
  • Visitor Management
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Work Order Management
  • Workflow Management
  • XML / RSS

Integrations

  • Total integrations110
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Zendesk Sell vs. AccuLynx

See how Zendesk Sell and AccuLynx stack up against each other by comparing features, pricing, ratings, integrations, security & more.