Zendesk Sell vs HubSpot Sales Hub Comparison

We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall.

In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there.

Base has taken away all the manual entry that sales reps complain about. The mobile app is excellent and allows the sales reps to instantly update their activity, accounts, and pipeline.

They should continue to look at integrating their system into more software programs that will add value to a sales reps and business capabilities, while keeping Base a very sales a focused program.

The recording of the calls feature.

It's slow, breaks down at times, calls don't work half the time, entering numbers to call can't be done in certain ways on some forms, support is slow. Smart lists views leave way too much spase at the top of the screen, so you can only see a few contacts at a time.

User friendliness User interface Ease of use Highly configurable to you sales process Great support team Super affordable Great reports for sales Finally, click in phone dialer!!

Maybe the product should have more automated workflows

Its a very simple to use sale automation software which allows our sales team to easily access the sales data and easily analyze it. Sell creates wonderful sale reports.

The glowing response by our sales team makes it hard to dislike the software. however, new users find it tiresome to upload and download contacts in CSV format

Easy to use and great mobile app. We are still in the training process, the staff at Base has been very helpful.

Too much emphasis on tracking sales reps performance. This may be a good feature for some but not a need for us.

As an independent sales representative for Medical Justice, we aimed to be both mobile and flexible for our clients. The company has then decided to dive into an all new CRM software that brings forth mobility and integration that would allow adoption and improvement from the representatives; this is how Zendesk Sell came into the picture. Zendesk Sell happen to offer and provide every detail the company needed for a CRM. It was perfect! It was our solution!

So far, it's has been helpful and we love the fact of how flexible it was to cater to our needs, therefore, there is nothing to dislike, nor cons that we could think of.

Base CRM has been helpful for my sales team to manage the prospects. It helps the team to be accountable and they understand the status of the prospects and the next step to perform with them.

Deals can be created with the prospects and the tasks can be assigned to the sales team via this CRM. Helps with visual statistics.

Very intuitive and easy to use for keeping your list of contacts organized during the entire sales process.

The Gmail integration currently only works with your username as email, but not aliases. Tasks could be integrated with Outlook calendar to get calendar prompts instead of email prompts.

Basic features are easy to learn and understand. Great tool for organizing customer information and tracking sales pipeline.

limited storage means picture storage isn't realistic like we were told when we were getting a demo. This was a huge deal to us.

Easy to use and navigate

Could allow easier integration for photos

I love Base and have used them for years! They have a very solid web and mobile application that does exactly what you need it to do, track sales! Its super easy and one that I was drawn to early in my sales career because it was so easy to get started.

I would love the ability to test more of their newer apps on a trial basis. Right now it is invite only.