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Basic Online CRM vs Emerald Comparison

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Overview

Basic Online CRM is a web-based customer relationship management (CRM) solution for storing, managing, & nurturing existing...

Emerald is a customer relationship management (CRM) solution, designed to help tourism businesses manage the entire customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Built-In Database
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Data Visualization
  • Duplicate Detection
  • Email Integration
  • Lead Management
  • Microsoft Outlook Integration
  • Multi-Campaign
  • Reporting & Statistics
  • Role-Based Permissions
  • Social Media Integration
  • Task Management
  • Third Party Integration
  • Total features22
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Built-In Database
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Data Visualization
  • Duplicate Detection
  • Email Integration
  • Lead Management
  • Microsoft Outlook Integration
  • Multi-Campaign
  • Reporting & Statistics
  • Role-Based Permissions
  • Social Media Integration
  • Task Management
  • Third Party Integration

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Basic Online CRM vs. Emerald

See how Basic Online CRM and Emerald stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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