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Basic Online CRM vs Salesforce Essentials Comparison

Overview

Basic Online CRM is a web-based customer relationship management (CRM) solution for storing, managing, & nurturing existing...

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

63

40

13

6

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features2
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Data Import
  • Data Synchronization
  • Email Integration
  • Gamification
  • Lead Management
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Real Time Updates
  • Reporting & Statistics
  • Support Ticket Tracking
  • Third Party Integration
  • User Management
  • Total features21
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Data Import
  • Data Synchronization
  • Email Integration
  • Gamification
  • Lead Management
  • Opportunity Management
  • Performance Reports
  • Pipeline Management
  • Real Time Updates
  • Reporting & Statistics
  • Support Ticket Tracking
  • Third Party Integration
  • User Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Basic Online CRM vs. Salesforce Essentials

See how Basic Online CRM and Salesforce Essentials stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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