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Batchbook vs Salesmate Comparison
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Overview
Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.
Salesmate is an integrated CRM for sales teams of all sizes, offering features for sales pipeline management, automation,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$35/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$12/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Not enoughreviews yet
Pros
I have so many activities that are open and dead and it is super unorganized bc it lacks certain features like highlighting a company green once it's won or red when they're not interested etc.
Fantastic value for a CRM platform with easy staff onboarding and great back-end webhook integration support.
It's priced well, especially for a start up company, like me, and I truly feel they care about your overall success, both with the CRM as well as your business.
Cons
Not enoughreviews yet
Cons
Not often, but it lags sometimes, and there is always a delay and i have often experienced after a certain time, there is no connectivity which recently got fixed.
There is only one thing that I am struggling with, and that is the texting platform.
Lastly, when I send an email - I am emailed a response but when I reply it seems to send from a different email than the system so this could be confusing for people I talk to.
Key features
- Total features2
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Auto-Dialer
- Automated Sales
- Automatic Call Distribution
- Automatic Lead Distribution
- Automatic Notifications
- Calendar Management
- Calendar Sync with Google
- Call List Management
- Call Recording
- Call Reporting
- Client Management
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Custom Fields
- Customer Activity Reporting
- Customizable Reporting
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import
- Data Import/Export
- Data Synchronization
- Data Visualization
- Document Storage
- Drag & Drop Interface
- Duplicate Detection
- Email Alerts
- Email Integration
- Email Notifications
- Email Templates
- Email Tracking
- Filtered Views
- Follow-up Scheduling
- Forecasting
- Goal Setting / Tracking
- History Tracking
- Inbox Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Management
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Multi-Channel Communication
- Multi-Currency
- Permission Management
- Pipeline Management
- Pipeline Reports
- Planning Tools
- Prioritizing
- Product Catalog
- Progress Tracking
- Queue Manager
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Receiving
- Referral Source Tracking
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Analytics
- Sales Forecasting
- Sales Integration
- Sales Reporting
- Sales Tracking
- Search Functionality
- Status Tracking
- Tagging
- Template Management
- Third Party Integration
- To-Do List
- Visual Analytics
- Voice Mail
- Web Forms
- Workflow Management
- Total features84
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Auto-Dialer
- Automated Sales
- Automatic Call Distribution
- Automatic Lead Distribution
- Automatic Notifications
- Calendar Management
- Calendar Sync with Google
- Call List Management
- Call Recording
- Call Reporting
- Client Management
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact History
- Contact Management
- Custom Fields
- Customer Activity Reporting
- Customizable Reporting
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import
- Data Import/Export
- Data Synchronization
- Data Visualization
- Document Storage
- Drag & Drop Interface
- Duplicate Detection
- Email Alerts
- Email Integration
- Email Notifications
- Email Templates
- Email Tracking
- Filtered Views
- Follow-up Scheduling
- Forecasting
- Goal Setting / Tracking
- History Tracking
- Inbox Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Management
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Multi-Channel Communication
- Multi-Currency
- Permission Management
- Pipeline Management
- Pipeline Reports
- Planning Tools
- Prioritizing
- Product Catalog
- Progress Tracking
- Queue Manager
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Receiving
- Referral Source Tracking
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Analytics
- Sales Forecasting
- Sales Integration
- Sales Reporting
- Sales Tracking
- Search Functionality
- Status Tracking
- Tagging
- Template Management
- Third Party Integration
- To-Do List
- Visual Analytics
- Voice Mail
- Web Forms
- Workflow Management
Integrations
- Total integrations51
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations40
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Batchbook vs. Salesmate
See how Batchbook and Salesmate stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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