Most popular features of all Customer Management apps
25 reviewers had the following to say about Better Cater's features:
The cost is lower than competitors, which made it an easy choice for using while launching our business.
Pros
There's not much to the application, and what is there is very easy to navigate through and use.
Cons
Needs a more comprehensive recipe/ingredient management program.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
We can very easily track a project from proposal to completion with seeing proposals sent, checking email bounce backs, payments made, remaining balances due, and closing out the event.
Pros
The calendar function with color key and filter is great to see the big picture and upcoming events.
Cons
Our customers would love a digital signature feature added on the proposal.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Everything has been easier, less time consuming with Better Cater, I did purchase caterese it was not easy to use.
Pros
Ease of use, ease customer support, menus and lists are available at your finger tips
Cons
Would like Kitchen Report to include beverages or notes rentals should be a check off list instead of trying to remember everything.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Been using it for three years and we do a ton of catering and special events. It works great for us! Don't spend a ton of cash on others when better cater is a great option and cost effective
Pros
Ease of use and simplicity for smaller companies that don't need something as intense as caterease.
Cons
I wish there was a mobile app and a better way to sync the calendar
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Great way to organize our job calendar. Works great to organize and categorize all of our menu options, customers and invoices.
Cons
It would also be nice to have an app to quickly check the calendar without have to log in on a mobile browser.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Central location for my clients information, Recipes, Quotes and product database
Pros
Easy to use, professional quotes and the ability to add attachments and store all of my clients in one place.
Cons
I wish they had suggestions on measurements in the recipe sections and the ability for clients to respond directly into the program instead of a separate email.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It is great- I can sign on from any computer or phone and access all of my accounts.
Pros
Ease of use and mobile ability.
Cons
The only con I have about Better Cater is that I would like to be able to move around the (change the order) of the Event Menus.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
An efficient solution for your catering bussiness
Pros
Easy to use with excelent reports for all you have to take in account in preparing your cateting events
Cons
So far we dont have any complains about the tool
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Pros
The ingredient listing is good. The calendar tool is pretty good.
Cons
Tied in with the last two sentences: the beverage packages management is also terrible.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
To make this short I will say this way, Better Cater is my main tool to communicate customer with the kitchen staff, and it does it smoothly.
Pros
As a daily user of this software, I can surely say I like the fact of how easy is to organize and communicate with customers. Also, it gives the chance for customizing orders for the kitchen and invoices for the customers.
Cons
I would love to have this thing on my phone also or at least the website to be mobile friendly.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Very easy to set up and get started on it.
Cons
I don't like the rental interface as I have to remember everything to include vs. looking off a list and checking a box, etc.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
They would literally go to work and generate another report that offered me the information I requested.
Pros
It has been so helpful in staying organized and sending emails back and forth with clients along with the invoices is incredibly easy.
Cons
I am not sure there is anything that I am not happy with about this software, it has taken care of all our needs.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It's currently up to my expectations as to the people I recommended for.
I like that I can access it from anywhere, whether I am out shopping to putting together a bid for a client on the spot - its very convenient.
Pros
This program is so easy to use and very explainable to customers. I really like the way it is broken down into sections for their review.
Cons
There isn't anything that I don't like. I like the software
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
A great cloudbase software we have been customers for the past four years It will save you tons of time putting a proposal together only take a few minutes...