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Blitz vs TapMango Comparison

Overview

Blitz is a sales management platform that automates sales tasks, processes, and follow-up activities when working with clients,...

Category Leaders

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$35/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(54)

5

4

3

2

1

40

13

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

129

16

5

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Having him backing us on this is huge, because this is a new system for us and he makes it super easy to use and be successful.
Aside from the Lead Management software being one of the most user friendly programs, and best integrative technology, Blitz has great customer service.
So far we have loved it we were able to get up and running quickly like it better than Eagent.

Pros

Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
My favorite bit of the program is the marketing portal. It gives you a logistical breakdown of all of your customers and helps you track metrics with a beautifully designed interface.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.

Cons

The reports are a little hard to read and take too long to update I might be missing a step in the process.
Blitz is a self serve account, so if you don't work the account, it stays an unorganized, jumbled mess. It would be cool if you are able to mass delete.
I don't like that I have to convert files into csv before I can upload even a basic spreadsheet.

Cons

The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated.
Does not function well with other retail POS software. No support and I have been trying for 6 month to stop them from billing my card.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features56
  • 2-Way Messaging
  • API
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Scheduling
  • Client Portal
  • Configurable Workflow
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Design Management
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Duplicate Detection
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Employee Reward Programs
  • Food Delivery Dispatching
  • For Restaurants
  • Gamification
  • Gift Card Management
  • Interaction Tracking
  • Kitchen / Menu Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Projections
  • Prospecting Tools
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • Sales Automation
  • Sales Management
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Promotion
  • Source Tracking
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Text Analysis
  • Text-to-Win
  • User Management
  • Web Forms
  • Workflow Management
  • Total features58
  • 2-Way Messaging
  • API
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Scheduling
  • Client Portal
  • Configurable Workflow
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Design Management
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Duplicate Detection
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Employee Reward Programs
  • Food Delivery Dispatching
  • For Restaurants
  • Gamification
  • Gift Card Management
  • Interaction Tracking
  • Kitchen / Menu Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Opportunity Management
  • Order Management
  • Pipeline Management
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Projections
  • Prospecting Tools
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • Sales Automation
  • Sales Management
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Promotion
  • Source Tracking
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Text Analysis
  • Text-to-Win
  • User Management
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blitz vs. TapMango

See how Blitz and TapMango stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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