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bLoyal vs TapMango Comparison

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Overview

bLoyal is an omnichannel loyalty & rewards solution for companies at all stages of business growth, which integrates with...

Category Leaders

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

2.5

5

4

3

2

1

0

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

5

4

3

2

1

130

16

5

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Not enoughreviews yet

Pros

Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.

Cons

Not enoughreviews yet

Cons

The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.
This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features49
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Responses
  • CRM
  • Campaign Management
  • Campaign Segmentation
  • Cellar Management
  • Client Portal
  • Contact Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Dashboard
  • Design Management
  • Discount Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Reward Programs
  • Engagement Tracking
  • Food Delivery Dispatching
  • For Restaurants
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Knowledge Management
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Mailing List Management
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Order Management
  • Personalization
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Price / Margin Management
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • SMS Marketing Managment
  • Scheduled Messaging
  • Segmentation
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shortcodes
  • Social Promotion
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Transaction History
  • Website Integration
  • Wine Club Management
  • eCommerce Management
  • Total features58
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Responses
  • CRM
  • Campaign Management
  • Campaign Segmentation
  • Cellar Management
  • Client Portal
  • Contact Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Dashboard
  • Design Management
  • Discount Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Reward Programs
  • Engagement Tracking
  • Food Delivery Dispatching
  • For Restaurants
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Knowledge Management
  • Live Tracking
  • Loyalty Cards
  • Loyalty Program
  • Mailing List Management
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Order Management
  • Personalization
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Price / Margin Management
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • SMS Marketing Managment
  • Scheduled Messaging
  • Segmentation
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shortcodes
  • Social Promotion
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Transaction History
  • Website Integration
  • Wine Club Management
  • eCommerce Management

Integrations

  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

bLoyal vs. TapMango

See how bLoyal and TapMango stack up against each other by comparing features, pricing, ratings, integrations, security & more.