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Bookafy Features

Features Summary

Functionality

4.4

/5

133

Total features

72

9 categories

Bookafy features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling

Common features of Appointment Scheduling software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Automated Scheduling
Availability Indicator
Availability Management

Price starts from

0

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

133

Price starts from

0

visit website

Total Features

72

Unique features

  • Real Time Notifications

  • Ratings / Reviews

  • Booking Management

  • Task Scheduling

Functionality

4.5

/5

9.1K

Price starts from

25

/user

Per month

visit website

Total Features

53

Features in Common

17

Unique features

  • Visual Analytics

  • Online Polling

  • Template Management

  • Real Time Analytics

Functionality

4.7

/5

5.2K

Price starts from

15

Per month

visit website

Total Features

112

Features in Common

55

Unique features

  • Reporting/Analytics

  • Treatment Packages

  • Virtual Meetings

  • For Accountants

Common Bookafy comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Couldn't be Happier!

Reviewed 7 years ago

We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service!

Pros

***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for scheduling with lots of integrations

Reviewed 3 years ago

I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

Pros

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Cons

The 'back end' is not very intuitive, esp. when trying to find a particular setting

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Online Scheduling App I've Used!

Reviewed 3 years ago

I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen. Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

Pros

I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

Cons

There is nothing that I don't like about this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Like undiscovered treasure

Reviewed 4 months ago
Pros

simplicity, user interface and price plans ofcourse.

Cons

Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dont Bother With Calendly

Reviewed 4 years ago

I love that i actualy got a loatening ear when I provided feedback. In all honesty I havent used Calendly's custoner support, but once. The answer was unfoetubately we dont offer that for marketing agencies. Bit bookafy did. I was way surprised thst i got even into a long mail conversation with support wven though I havent paid them a single dollar. Way rare, and impressive.

Pros

Everything about Bookafy ia better. - Better features in the free version - Live Customer Support even on the free version - better pricing and more feature rich on the oaid version - A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's I cant imagine anything in the market can compare.

Cons

Load time ia a little slow, but they are working on that.

Vendor response

Thank you John for the nice words!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Service

Reviewed 6 years ago

I recently had an issue with changing some of my settings on Bookafy and made my first call to the support line. I reached a young lady named Sarah. I've been in the service industry since the beginning of time (I’m old) and Sarah provided perhaps the best customer service experience I've ever received. Sarah identified the problem as a system issue and immediately suggested a potential workaround. Not only did she suggest it, but she then logged into my account and made the changes, showed me the changes, and we were all set. She genuinely seemed to enjoy her job and helping me, and it came out in the service she provided. My first experience with Bookafy Customer Support made me glad I switched from the other company. Bookafy delivered and I am a happy camper!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very good software!

Reviewed 4 years ago

I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom. Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.

Pros

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle. I like the one page 'website', particularly at the moment while I rebuild my business website. I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform. I also like that I can create private links to send to clients for private bookings. The opportunity for clients to leave a review which visitors can see is a great added bonus. I like the possibility of creating new integrations with other software.

Cons

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Vendor response

Thank you so much for the kind words!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This scheduling app is absolutely crushing its competitors

Reviewed 3 years ago

I'm able to set up a scheduler *inside* a popup box within a marketing funnel (a pathway of pages that leads cold traffic to book a call). Being able to do this within a popup means my users won't need to leave the particular page where they get the invitation to book in the first place—which removes yet another step (aka 'friction point').

Pros

I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking. I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking! I love using it inside a popup box so users never have to leave the page. (another functionality bonus) And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)

Cons

I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing and Affordable

Reviewed a year ago

Upon reopening our library, we needed an appointment scheduler to manage visitors. I tried others, but Bookafy was so far above them that it wasn't even close. The free tier is a godsend for nonprofits, and the paid tiers offer affordable features for leveling up. I don't usually rave about software, but wow, Bookafy is smooth and easy.

Pros

I am so pleased with this product because it offers nonprofits like ours a way for our library patrons to schedule their own appointments without overloading our librarian with email exchanges. As many nonprofit managers know, products like this usually come with extreme limitations unless you move up to a higher tier, but this product was ready to go for us with lots of features right out of the box. I am grateful that Bookafy exists and is so affordable, not to mention it's just well done all around. I can't say enough about it.

Cons

Nothing. It all works beautifully and intuitively.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Booking Program

Reviewed 4 years ago

Overall I haven't missed an appointment, as I have a terrible memory. I like this and I like the branded homepage, even though the url is bookafy, I don't mind.

Pros

- Different color coded appointment types - sync with calendar (outlook calendar) - e-mail reminders - e-mails client after booking appointment so they can leave a review.

Cons

- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.) - I wish they had a mobile app!!!! (work on this!)

Vendor response

Hey, we definitely sync with Icloud/Iphone. we can help you get it connected if you would like. do you want to book a call with us at https://demo.bookafy.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Book like kabam!

Reviewed 3 years ago

I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much. I tried several 'free' apps and in the end, Bookafy was the one that was the best to interact with clients with the least issues.

Pros

It's comprehensive and had all the integrations I was looking for. It does the booking process so simply and for mobile it beat my last option out hands down.

Cons

The user interface can be confusing. I love the app, it does everything I want it for perfectly, but I am often lost on the UX. I find the navigation confusing. The calendar tab is confusing. Ultimately, the booking part is awesome, the back end is not.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bookafy Is A Great Option For Mid- Large Sized Booking Solutions

Reviewed 4 years ago

We are currently experiencing less no-show's , less confusion over the expectations of the appointment, and less burden on our administrative staff.

Pros

This software has allowed our entity to to create a state-wide appointment booking solution that will allow on average 1,500 to 3,000 appointments per month while providing a reporting mechanism.

Cons

I really can't come up with anything that I don't like about it. This program has simplified our appointment booking system and allows for real-time reports to be pulled.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best available Cloud based solution for POS & Online Booking

Reviewed 7 years ago

So there is no perfect product BUT... We've run our wellness business for 8 years now using a variety of non-integrated systems including AppointmentQuest and Intuit POS. About 2 years ago, we became very frustrated with the total lack of customer support from our current solutions... they literally did not have a phone number to reach a real person in any circumstance. The role Bookafy would play...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Tari, thank you for the nice review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product/Service

Reviewed 3 years ago

They actually have customer service...yes...real people in the US who will help you on the phone.

Pros

This is an excellent Calendar tool. Very easy to use… Super intuitive. They constantly update the application with new features. I've researched and tried many others. Bookafy is the best.

Cons

There is really nothing about this app that I don't like. It's been very good for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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made for coaches

Reviewed 3 years ago

My previous scheduling service dealt with time zones in a strange way, and BLAB has absolutely solved that issue. The switch, learning a new system, and setting it up was a bit time consuming, but ended up being well worth it.

Pros

There's so many scheduling options for salons and spas out there, it's great to finally find one that is optimized for my industry. It's crucial for me that billing, client management, program management, and progress tracking all happen within my scheduling software. The integrations are unparalleled, in particular the 2-way sync with Google. Great product.

Cons

There are places I wish I could customize more, such as email reminders, a thank you page, and the main interface.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Very simple

Reviewed 3 years ago

I wanted to ensure that I remain organized and keep in contact with my clients so that good business relationships are fostered. With Bookafy, I can do just that.

Pros

The scheduling portion of Bookafy is very easy to use and straight to the point. It has the perfect amount of features. Some software have so many features that it's almost overwhelming to use and unnecessarily complex. I didn't experienced that with Bookafy. I love the fact that I can create gaps of time between appointments so that I can rest and prepare for other clients. Also, I love the fact that I can adjust my availability so that my available booking hours are compatible with my school hours.

Cons

When inputting the types of makeup services I offer under "Appointment Types", I realized that there is no option to insert a display picture of what that service would look like. Having a display picture accompanying the type of appointment would not only make for better presentation, but would allow clients who are a bit more indecisive to have an idea of what that service would look like without having to go onto my main website or instagram page. I also had trouble finding the online payment feature. In fact, I still have not found it. But that is easily remedied by accepting payments in person upon arrival or by wire transfer. That being said, it isn't the easiest booking software to use but it can definitely be used efficiently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money

Reviewed 3 years ago

I am an executive coach organizing lot's of calls with clients and business partners all over the world. Bookafy takes me of all the admin and mailing to find a time slot. Moreover, most of my connections are in different time zones and with Bookafy I don't have to go through the trouble of mapping time zones. I had an issue with synchronizing calendars, that was a Google G Suite issue, and not a Bookafy issue. [SENSITIVE CONTENT HIDDEN] spent over an hour with me on the phone to sort this out. That is what I cal customer service!

Pros

Easy to use Nice look & feel, completely customizable Good value for money Customer support beyond expectations

Cons

No Cons at this moment. The tool does everything it promisses

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Booking Application

Reviewed 4 years ago

My experience has been great. Incredible support starts at the top. Bookafy truely listens to its customers and genuinely wants to do everything it can to give the user the best possible experience... this is real for Bookafy, not hype.

Pros

Bookafy makes it easy to have the same presence and look on different platforms as we engage clients and prospects - mobile, desktop, websites, landing pages, and email.

Cons

Would like better control over the color of text as it overlays uploaded images, but this is more of a "wish-list" and not really something I dislike.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Customer Service!

Reviewed 7 years ago

When I found Bookafy it was amazing to me how much they offered in comparison to other scheduling software without the ridiculous price tag and fine print. I actually told them that I think they should raise prices, and they said We are happy having a low monthly fee, no set up fee... and a lot of companies using it, we have no plans to change pricing. It sounded to me like they get that comment a...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Stephanie!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Happy! Excellent Software!

Reviewed 7 years ago

I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. I started using it when the company first launched, and frankly it was a little clunky... but their newest release was a MASSIVE upgrade. It is beautiful and so easy to use. I loved it before, but now I am thrilled. Saving tons of time, and adding years onto my life with the stress reduction! My favorite parts are... I really like the on-line booking, appointment confirmations, email marketing sync with mail chimp and syncing the calendar with my personal google calendar. Bookafy sets themselves apart from other software companies and are the only one I will ever use. Thanks Bookafy.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Amber, thank you for the kind words! We will work hard on customer service to earn a 5 in the future. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love it! Life saver...

Reviewed 7 years ago

Thank you Bookafy... I found you on Capterra last month and I have been using your software ever since. This software has literally saved my life! I run an office with about 8 staff members and I cant believe how much time, energy and stress I took off my plate with this simple schedule. 2 months ago (prior to using Bookafy) I was spending my evenings from 6-7ish calling all of the next days appointments confirming. That in itself lead to a ton of phone tag. The automated reminders with Text/sms and email are fantastic. I could go on and on, but i will say, that before atleast half of my time was spent scheduling, rescheduling and reminding people. Now, its all done automatically. I couldn't be happier and the last 30 days have breathed life into me and my business. Thank you Bookafy!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Kellie, thank you for the kind words. I really appreciate this!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good clean and easy to use interface

Reviewed 3 years ago

It has really helped my business, as it allowed me to book appointments with potential clients.

Pros

Very easy to use user interface, and has some nice integrations with 3rd party apps, like zoom, google calendar.

Cons

The booking page design could be better, it's design I don't like that much.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Service

Reviewed 7 years ago

I recently had an issue with changing some of my settings on Bookafy and made my first call to the support line. I reached a young lady named Sarah. I've been in the service industry since the beginning of time (I'm old) and Sarah provided perhaps the best customer service experience I've ever received. Sarah identified the problem as a system issue and immediately suggested a potential workaround. Not only did she suggest it, but she then logged into my account and made the changes, showed me the changes, and we were all set. She genuinely seemed to enjoy her job and helping me, and it came out in the service she provided. My first experience with Bookafy Customer Support made me glad I switched from the other company. Bookafy delivered and I am a happy camper!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Ursula, thank you for your nice review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice platform for beginners, attractive entry price point, great customer service

Reviewed 3 years ago
Pros

Customer service was great, easy to use, both on the business and user side. Very easy to set up and doesn't break the bank for robust features.

Cons

When a customer books an appointment, I only get an email notification that someone booked with me. For a small business owner who is the only person at the business, this led to embarrassing interactions when someone walked in and I had no idea why they were there. They had to tell me that they booked an appointment with me, instead of me knowing ahead of time. If I'm with a customer, I don't have time to check my email to see if someone booked with me and is coming in within the next 10 minutes. This should definitely be an option fit the business to get text notifications when a client books with me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Happy! Excellent Software!

Reviewed 6 years ago

I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. I started using it when the company first launched, and frankly it was a little clunky... but their newest release was a MASSIVE upgrade. It is beautiful and so easy to use. I loved it before, but now I am thrilled. Saving tons of time, and adding years onto my life with the stress reduction! My favorite parts are... I really like the on-line booking, appointment confirmations, email marketing sync with mail chimp and syncing the calendar with my personal google calendar. Bookafy sets themselves apart from other software companies and are the only one I will ever use. Thanks Bookafy.

Pros

No pros were added to this review

Cons

No cons were added to this review