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Bookafy

Free online appointment booking software

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Bookafy Reviews - Page 3

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136 reviews

Recommended

AR
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Verified reviewer

Health, Wellness and Fitness, self-employed

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice platform for beginners, attractive entry price point, great customer service

Reviewed 5 years ago
Pros

Customer service was great, easy to use, both on the business and user side. Very easy to set up and doesn't break the bank for robust features.

Cons

When a customer books an appointment, I only get an email notification that someone booked with me. For a small business owner who is the only person at the business, this led to embarrassing interactions when someone walked in and I had no idea why they were there. They had to tell me that they booked an appointment with me, instead of me knowing ahead of time. If I'm with a customer, I don't have time to check my email to see if someone booked with me and is coming in within the next 10 minutes. This should definitely be an option fit the business to get text notifications when a client books with me.

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Marie L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best available Web based software for Online Scheduling that we could find.

Reviewed 8 years ago

We did a lot of searching around and realized there is no perfect product BUT... We've run our wellness business for 8 years now using a variety software programs. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. Bookafy and one other company appeared...

Pros

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Cons

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