Bookedin vs Booker Software Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$129.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

466

261

93

33

61

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

Booker is easy to use and has a lot of great features that are very helpful to operating salon. The appointment booking, notes, and revenue system are great.
The clients love it because they can make appointments on line and they love the text reminders for their appointments.
D been looking for a program to check all my boxes and make me feel secure while not at my salon. Booker has done that and more with it's user friendly interface and fantastic customer support.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
Lack of customer service options, very difficult to chat with someone. Glitches happen: clients receiving cancellation emails, yet their appts haven't been cancelled.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features11
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Attendance Management
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Business Intelligence
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Analysis
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Email Distribution
  • Email Tracking
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Estimating
  • Incentive Programs
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • POS Integration
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access
  • Remote Control
  • Reservations Management
  • Retail Inventory Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Tracking
  • Scheduled Reporting
  • Secure Login
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time Clock
  • Transaction History
  • User Photos
  • Website Integration
  • Total features71
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Attendance Management
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Business Intelligence
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Analysis
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Email Distribution
  • Email Tracking
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Estimating
  • Incentive Programs
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • POS Integration
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access
  • Remote Control
  • Reservations Management
  • Retail Inventory Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Tracking
  • Scheduled Reporting
  • Secure Login
  • Shopping Cart
  • Social Advertising
  • Social Media Integration
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time Clock
  • Transaction History
  • User Photos
  • Website Integration

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. Booker Software

See how Bookedin and Booker Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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