Bookedin vs FareHarbor Comparison

Overview

The simple solution to your appointment scheduling chaos. Eliminate the constant back-and-forth and get back to doing what...

Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

152

59

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

833

116

13

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.
Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business.
All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.

Pros

They and the support team are responsive to requests and changes. The user interface choice is quite good but like most online options it relies on great images for best effect.
It is also great for credit card payments and the gift voucher system is fantastic too.
The staff are fantastic and help with everything. Always there to answer any questions and help in any way they can.

Cons

However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming.
That you can not book multiple services at the same time I often get many clients who gets confused when they get their appointment reminders and their is multiple times.
I wish That could change because I lose money when someone sets a time 5 min afterwards. That makes me have a lot of 5 min and sometimes 10 min dead time thru out the day.

Cons

Mistakes cause problems for us and for our customers. Most recently, an integration error with an affiliate resulted in a trip cancellation and loss of significant revenue.
Not being able to absorb the commission charged rather than have the customer pay for it.
People had to call to book before and I think I lost a lot of clients because of this. Now they can just browse and buy.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features11
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Database Conversion
  • Electronic Payments
  • Email Distribution
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Feedback Management
  • Invoice Management
  • Mobile Integration
  • Multiple User Accounts
  • POS
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration
  • Total features41
  • 360 Degree Feedback
  • API
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Questions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Database Conversion
  • Electronic Payments
  • Email Distribution
  • Employee Database
  • Employee Management
  • Event Scheduling
  • Feedback Management
  • Invoice Management
  • Mobile Integration
  • Multiple User Accounts
  • POS
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • SMS Integration
  • Sales Reporting
  • Social Advertising
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookedin vs. FareHarbor

See how Bookedin and FareHarbor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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